Renodis Hiring for Telecom Expense Manager Job at Saint Paul, MN Full Time

Title: Telecom Expense Manager – Mobile and Wireless

Reports To: Sr Manager – Client Operations
Company: Renodis, Inc.

Company Summary: Renodis is your Connectivity Technologies Experts – from traditional telecom, to mobility and wireless technologies. We work with companies and IT Leaders to consult, advise, and execute — saving money, time and increasing productivity. This is accomplished through talented people, innovative process, purpose-built systems, and deep industry relationships. A Saint Paul, Minnesota based company since 2002, Renodis has helped hundreds of organizations with Telecom and Mobility needs.

Position Summary:

As a Telecom Expense Manager – Mobile and Wireless, you’re passionate about helping free our clients from mobile, telecom, and data connectivity frustrations. You love sharing your knowledge through advising and problem solving.

You have an analytical and detailed mind – spotting trends, opportunities, and improvements which lead to insights, recommendations, and actualizations.

You have a desire to be the expert, understanding the mobile and wireless landscape, and providing trusted analysis, review, knowledge, and advising on mobile and wireless carriers, plans, pools, data usage, and optimizations – keeping agnostic and helping companies reach the best possible outcome.

You ask the right questions, listen carefully, take detailed notes, and partner with other team members to advise and consult and provide guidance to our clients.

You deliver to the Renodis promise and maintain client trust in Renodis as experts in the industry providing great client service, while using your amazing diagnostic and people skills to assure clients of swift resolutions to their technical issues.

Duties and responsibilities

• Be the point of contact for our clients’ IT and Finance teams, providing knowledge, management, and understanding of their spend and environment.
• Understand, validate, and analyze client mobile and wireless invoices for accuracy and opportunities.
• Work with carriers, vendors, and clients to correct issues and realize savings.
• Create monthly and annual reports, providing insight and recommendations on the environment.
• Proactively learn new mobile and wireless products, features, and plans to better serve a growing customer base.
• Monitor and review client data usage habits/patterns to help avoid cost creep and overages.
• Assist in accurately maintaining an inventory of customer assets and billing records
• Interfaces with client staff and client management to understand how clients’ mobility requirements intersect with Renodis standard processes.
• Limited assistance in the wireline space as needed.

Qualifications, education, experience

• Strong personal organization skills
• Keen eye for detail – ability to track multiple on-going pieces of work to completion
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Team player with strong interpersonal and customer experience skills
• Strong verbal and written communication skills with the ability to interface with individuals at varying levels within an organization.
• Ability to quickly learn and adapt to a changing product landscape
• Knowledge of mobility, voice, data, and/or internet – preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Saint Paul, MN 55101: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Microsoft Excel: 2 years (Required)
• finance: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: One location