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Full Job Description
Job Title: Marketing Project Manager Department: WS
Expected Weekly Hours: 40 Reports to: Operations Manager
Location: Remote
Pay Range: $68.00 – $70.40/hour
Position Summary
This position is responsible for the creation of engaging, compelling and relevant communications through various internal and external facing channels to support the client’s business unit(s). If you are a marketer with program/project experience who enjoys relationship based work on large scale projects utilizing cutting edge technology, this position is for you!
Duties and Responsibilities:
- Collaborate with vendor agencies, manage the day-to-day execution of channel strategy across social media, newsletters (internal and external) and blogs
- Participate in weekly status calls with agencies, providing updates and doing follow-up
- Help manage channel requests for end users and partner facing communications
- Provide client worldwide teams concierge service to manage inbound channel program inquiries, such as: receive and work to answer program questions, requests from project teams, triage and resolve issues against SLA, provide issue reporting in alignment with schedule and communication channels
- Develop messaging outline, draft, and drive to completion, including review cycles and final sign-offs
- Review communication channels at play and ensure messaging is individually tailored but coordinated across all, laddering up to go-to-market (GTM) channel strategy
- Manage the editorial calendar (via online content management platform), weekly status updates and schedule conflicts across all channels
- Document best practices and channel rhythm (including templates, process, etc.)
- Coordinate and pull “Rhythm of the Business” reporting and insights for business reviews
- Prepare insights from various reporting sources for monthly and quarterly stakeholder reviews
- Work closely with extended teams to listen, identify specific business needs, and propose solutions to the GTM team for consideration
- May assist with training of channel processes and usage of online content management platform to new team members or retraining as needed
- Perform other duties as needed
Job Requirements
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma, GED or Equivalent; Bachelor’s degree in Marketing, Business Administration, Engineering Management or related field
- 10+ years of experience in a technology product marketing or project management role; experience to include
- Working with 3rd party development partners and advertising agencies
- Project management
- Development and execution of go-to-market (GTM) strategies; software/web based products preferred
- Outbound messaging across various social media channels
- Experience with Microsoft products, services and certifications
Qualifications:
- Strong verbal and written communication skills; excellent email, telephone and virtual meeting etiquette
- Customer service orientated, ensuring needs are met in a timely fashion
- Ability to talk through a data problem and come up with a way to resolve challenges
- Understanding of marketing analytics strategies and tools, including those necessary to formulate metrics for measuring brand asset valuation, strategies for performing marketing experiments, determining Customer Lifetime Value, assessment of cost of customer acquisition etc.
- Understanding of marketing psychology
- Ability to take opportunities for continuous improvement and implement documented process improvements
- Ability to work on multiple projects concurrently; demonstrated organization, problem-solving, project management, and time management skills
- Demonstrated strong ability to remotely work well within a team environment, or independently; strong interpersonal and teamwork skills; ability to work and interact effectively with team members from other disciplines, cultures, and organizations
- Excellent verbal and written communication skills; ability to effectively inform and present ideas confidently and persuasively to peers and managers
- Ability to take initiative to ask questions, ask for help, or provide updates, without reluctance
- Ability to meet the eligibility requirements for working in the US without RLA sponsorship for employment visa status
- Strong computer skills that include proficiency with MS Office (Word, Outlook, Excel, PowerPoint, and Visio), Teams and SharePoint
Language Skills
- Ability to read, write, and speak English proficiently
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- Frequently required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel, or crouch.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- At times, may require more than 40 hours per week to perform the duties of the position.
Work Environment:
- The position typically operates in a standard office environment.
- This role may use standard office equipment such as computer, phones, photocopiers, filing cabinets, and fax machines.
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