Rochelle Community Hospital Hiring For Administrative Medical Office Assistant, Full Time, Family Healthcare Clinic at Rochelle, IL  Full Time

POSITION SUMMARY

Medical Office Assistants perform clinical and administrative duties consistent with Medical Assistant program education, training and experience. Works in both the clinical and front office functions of the practice providing clerical and assisting in the delivery of health care and patient care support activities as needed. The Medical Office Assistant performs duties in accordance with the specific needs of the practice. This position is for the Rochelle Family Healthcare Clinic.

Primary Duties and Responsibilities:
 

• Filling out insurance forms
• Maintaining patient medical records
• Maintaining the confidentiality of patient information
• Managing inventory and ordering supplies
• Scheduling patient medical procedures
• Following up on patient visits
• Answers phone calls, schedules appointments, documents patient messages and forwards information to the nurse or provider. The MOA does not provide medical advice or recommend treatment.
• Refills medications as directed by Physician or APN.
• Scans documents into EMR system after completing orientation and competency.
• Initiates and manages prior authorizations/prior approvals as necessary for referrals, diagnostic testing and medications according to insurance companies’ guidelines.
• Manage and send a referral follow-up, requesting progress notes for all six providers.
• Documents clearly, concisely and accurately in the medical record.
• Monitors all providers In Baskets in Epic
• Monitors fax machine and distributes to providers
• Maintains/updates/reconciles the patient’s medical record, including
  • Allergies
  • Surgical history
  • Family history
  • Past medical history
  • Medication

• Maintains confidentiality of information regarding patients, families, and staff members; avoids discussion of related issues in public areas.
• Cross-train in TRIAGE and help as needed.
• Follows infection control fundamentals related to: Standard Precautions, good hand washing, proper disposal of biohazardous materials, sterile or aseptic technique, disinfection of instruments/equipment, and preparation for sterilization.

Secondary Responsibilities:
 

• Adheres to professional standards, policies and procedures, federal/state/local requirements and regulatory bodies.
• Prepares and maintains examination and treatment areas.
• Perform CLIA-Waived testing: urinalysis, rapid strep, rapid influenza, and mono-spot as ordered by Physician or APN.
• Prepares patient for and assists with routine and specialty examinations, and in-office procedures and minor office surgeries.
• Perform respiratory testing, such as PFT/Pulse Oximetry, and administers medications via nebulization as ordered by Physician or APN.
• Participates in Performance Improvement Activities.
• Administer immunizations and other injectable medications as ordered by the Physician or APN.
• Prepares the patient for medical examination by obtaining vital signs, height and weight; obtains pertinent patient history and reason for visit, and documents in the medical record.
• Responsible for greeting patients appropriately and registering patients for scheduled appointments.
• Follows infection control fundamentals related to: Standard Precautions, good hand washing, proper disposal of biohazardous materials, sterile or aseptic technique, disinfection of instruments/equipment, and preparation for sterilization.

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.

POSITION QUALIFICATIONS

Licensure/Certification
 

1. Credentialed by one of the following: American Association of Medical assistants as a Certified Medical Assistant, National Health Career Association as a Certified Clinical Medical Assistant, and National Center for Competency Testing as a National Certified Medial Assistant.
2. Current BLS Certification.

Education
 

1. High School graduate or equivalent.
2. Graduate of an accredited medical assistant program.

Experience

1. Five years of previous medical office experience preferred.
2. Working knowledge and use of computer applications.
3. Excellent organizational and communication skills required.
4. Must be able to work independently.
5.  Willingness to work as a part of the team is a must. 

Work Environment/Physical Demands
 

1. Work is generally performed in patient care setting, tasks require clinical contact that could produce exposure to injuries (e.g. cuts, needle sticks) and exposure to blood, illnesses and contaminated, hazardous materials.

 
Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender identity, national origin, sexual orientation, age, marital status, medical condition, physical or mental disability, protected veteran status, or any other legally protected status.