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GENERAL APPLICATION INFORMATION: Rochelle Community Hospital is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability, protected veteran status, or any other legally protected status. All offers are contingent upon successful passing of a post-offer substance testing, positive reference checks and background check and your ability to establish your employment eligibility in the United States.
ALL RESUMES AND APPLICATIONS NEED TO BE SUBMITTED THROUGH ILLINOISJOBNETWORK.COM TO BE CONSIDERED. Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Rochelle Community Hospital is actively recruiting. Your application must reflect that you possess the required qualifications for the position.
No sponsorship is available for this position.
No agencies or 3rd party vendors.
Position Summary- Receptionist
The Clinic Office Receptionist, under the supervision of the Clinic Office Coordinator, and the management of the Clinic Operations Manager is responsible for serving patients by greeting them, registering them into the Electronic Health Record, scheduling appointments and maintaining records and patient accounts.
Job Duties:
- Greets patients and visitors; obtains and confirms accurate identifying and insurance information and enters it into the Electronic Health Record.
- Answers the telephone using a professional and courteous telephone manner; takes appropriate and legible messages and relays them to the provider.
- Schedules patient visits either by telephone or in person to optimize the provider’s time.
- Answers all patient and visitor questions and maintains the waiting area.
- Accurately files and retrieves all patient records and enters correct information into the Electronic Health Record.
- Obtains patient revenue by recording and updating financial information, collecting patient charges and copayments and balancing cash drawer daily.
- Triages and responds to patient communications.
- Creates and maintains the Electronic Health Record, and other patient records as directed by provider.
- Maintains office supplies.
- Maintains strict confidentiality of patient health records and financial information per HIPPA guidelines.
- Treats patients, providers, other staff and visitors with dignity and respect.
- Performs other related work as directed.
Position Qualifications:
- High School Diploma and One Year experience in a physician’s office or equivalent combination of training and experience preferred; will train a highly-motivated individual.
- Good computer knowledge and ability to type 35 words per minute.
- Good mathematical skills.
- Ability to ask patients for payment professionally and with courtesy.
- Ability to handle a multi-line phone system with courtesy and professionalism, as well as fax machines, copiers, calculators and credit card machines.
- Ability to establish and maintain good working relationships with patients, medical staff, coworkers and the public.
- Willingness to learn new things.
Physical Demands:
- Stand or sit for extended periods of time, push, pull and reach; occasionally bend, sit, stoop, and stretch.
- Have full range of body motion and ability to lift up to 35 pounds.
- Have good hand-eye coordination and manual dexterity needed to operate a keyboard, telephone, fax machine, and other equipment as needed.
- Have normal range of hearing and vision to record, prepare, and communicate appropriate reports; specific vision requirements including close vision, color vision, depth perception and the ability to focus.
Typical Working Conditions:
The work of this position is performed in an environmentally controlled office environment. The position required the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable disease, bodily fluids, medicinal preparations, cleaning fluids and other conditions common to the healthcare environment.
Annual Requirements;
- Complete annual Employee Health requirements.
- Participates in department meetings as required.
POSITION SUMMARY- Medical Assistant
The Clinic Medical Assistant is responsible for assigned clerical duties and delegated clinical duties including obtaining vital signs, phlebotomy, CLIA waved testing necessary for the medical office visit, and documenting findings in patients’ medical records. Communicates effectively with staff, providers, patients and families.
Position Duties and Responsibilities
- Responsible for greeting patients appropriately and registering patients for scheduled appointments.
- Answers phone calls, schedules appointments, documents patient messages and forwards information to the nurse or provider. The MA does not provide medical advice or recommend treatment.
- Initiates and manages prior authorizations/prior approvals as necessary for referrals, diagnostic testing and medications according to insurance companies’ guidelines.
- Documents clearly, concisely and accurately in the medical record.
- Prepares the patient for medical examination by obtaining vital signs, height and weight; obtains pertinent patient history and reason for visit, and documents in the medical record.
- Maintains/updates/reconciles the patient’s medical record, including allergies and medications, and enters in the medical record according to provider’s designated process.
- Prepares and maintains examination and treatment areas.
- Prepares patient for and assists with routine and specialty examinations, and in-office procedures and minor office surgeries.
- Performs specimen collections: venipuncture, capillary puncture, and obtains specimen for microbiological testing.
- Performs electrocardiography as ordered by Physician or APN.
- Perform respiratory testing, such as PFT/Pulse Oximetry, and administers medications via nebulization as ordered by Physician or APN.
- Perform CLIA-Waived testing: urinalysis, rapid strep, rapid influenza, mono-spot as ordered by Physician or APN.
- Administer immunizations and other injectable medications as ordered by the Physician or APN.
- Refills medications as directed by Physician or APN.
- Maintains confidentiality of information regarding patients, families, and staff members; avoids discussion of related issues in public areas.
- Follows infection control fundamentals related to: Standard Precautions, good hand washing, proper disposal of biohazardous materials, sterile or aseptic technique, disinfection of instruments/equipment, and preparation for sterilization.
- Scans documents into EMR system after completing orientation and competency.
- Participates in Performance Improvement Activities.
- Adheres to professional standards, policies and procedures, federal/state/local requirements and regulatory bodies.
The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.
POSITION QUALIFICATIONS
Licensure/Certification
- Credentialed by one of the following: American Association of Medical assistants as a Certified Medical Assistant, National Healthcareer Association as a Certified Clinical Medical Assistant, National Center for Competency Testing as a National Certified Medial Assistant.
- Current BLS Certification.
Education
- High School graduate or equivalent.
- Graduate of an accredited medical assistant program.
Experience
- Previous medical office experience preferred.
- Working knowledge and use of computer applications.
- Excellent organizational and communication skills required. Willingness to work as a part of the team is a must.
Work Environment/Physical Demands
- Work is generally performed in patient care setting, tasks require clinical contact that could produce exposure to injuries (e.g. cuts, needle sticks) and exposure to blood, illnesses and contaminated, hazardous materials.
| Rochelle Community Hospital Association position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to do. They are intended to provide a general outline of the work, responsibilities, and qualifications of the position. Employees are expected to provide whatever assistance is needed so that both individual and organizational success can be achieved. |
Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender identity, national origin, sexual orientation, age, marital status, medical condition, physical or mental disability, protected veteran status, or any other legally protected status.
