CAMC Health System Hiring For Mental Health Coordinator Non Exempt at Charleston, WV, United States Full Time

Job Description

Provide coordination and facilitation of patient flow through the FRC, managing registration, insurance verification, and various data management responsibilities of the Family Resource Center.
Responsibilities
• Serve as FRC receptionist, greeting all clients, visitors, instructing clients in the completion of registration data forms and clinical outcome measurement. • Maintain appointment schedule for mental health clinicians, make follow-up appointments, confirm intake appointments, and assure efficient patient schedules for clinicians. • Complete initial patient contact data forms and make appropriate appointments and/or referrals when possible. • Track and monitor FRC utilization statistics monthly. • Provide support to the department through the performance of various duties, such as phone coverage, open/sort internal/external mail, file maintenance, office organization, copying, etc. • Maintain a tickler file system for recurring events, reminders, and other items as needed.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company’s attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.
Education
Credentials
• No Certification, Competency or License Required
Work Schedule: Days
Status: 24 HOURS PER WEEK, .6 STATUS
Location: Women & Children’s Hospital
Location of Job: US:WV:Charleston