Rose Senior Living Clinton Township Hiring for HR/Business Office Assistant at Clinton Township, MI Full Time

Compliance with LCE COVID-19 Vaccination Policy is required for this position for all LCS Community employees. Please refer to the policy for details. All LCE Community employees may access the LCE COVID-19 Vaccination Policy via their Human Resources representative, Executive Director, Administrator or Business Office Manager.

POSITION SUMMARY: Processes and produces the work necessary for efficient office operations and functions while interacting with the visiting public as well as the residents and staff of the community. ESSENTIAL JOB FUNCTIONS: 1. Assists with preparation and monitors all monthly billing and collection processes utilizing established policies, procedures and tracking systems. 2. Assists with the processing of invoices on weekly basis. 3. Assists with posting of rent checks. 4. Facilitates new hire orientations and reviews new hire paperwork before submitting the documentation to the payroll department. 5. Interfaces with residents on billing/collection issues. 6. Files resident and employee records. Updates terminations, 1-9 and TB/Hepatitis binders. 7. Submits open positions on a weekly basis. 8. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. GENERAL JOB FUNCTIONS: 1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:  We greet you warmly, by name and with a smile.  We treat everyone with courteous respect.  We anticipate your needs and act accordingly.  We listen and respond enthusiastically in a timely manner. Job Description – Business Office Assistant Page 2 of 4 © Rentals Rev. 3/2017  We hold ourselves and one another accountable.  We make you feel important.  We embrace and value our differences.  We ask, “Is there anything else I can do for you?”  We maintain high levels of professionalism, both in conduct and appearance, at all times.  We pay attention to details. 2. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position. 3. Assure resident safety. 4. Follow written and oral directions. 5. Maintain confidentiality of resident and community information. 6. Assist new employees in following established community policies and procedures. 7. Complete assignments timely, completely and accurately. 8. Attend all in-services as assigned or requested. 9. Participate in interdisciplinary team and other community meetings as assigned or requested. 10. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers. 11. Observe all community safety policies and procedures. 12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures. 13. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance. 14. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy. 15. Assume accountability for data contained in the employee handbook. 16. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed. 17. Observe infection control procedures. 18. Follow Residents’ Rights policies at all times. 19. Observe all community policies and procedures. 20. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures. 21. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff. 22. Perform all other related duties as assigned in an effective, timely and professional manner. EXPERIENCE & EDUCATION:  High school diploma or general education degree (GED) required Job Description – Business Office Assistant Page 3 of 4 © Rentals Rev. 3/2017  Associates degree preferred  One to three years related experience and/or training; or equivalent combination of education and experience LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:  Doctor’s statement verifying free from communicable disease, if applicable in your state  Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed. QUALIFICATIONS:  Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.  Familiarity with Microsoft Office Suite products  Must demonstrate excellent telephone communication skills.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  Ability to compute simple math, including units of American money.  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving few concrete variables in standardized situations.  Willingness to be available for any/all emergencies regarding the community  Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs.

Job Type: Part-time

Pay: $18.00 – $20.00 per hour

Benefits:

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location