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Job Title: Employee Labor Relations Manager
Department: Legal Affairs
Shift: 1st
Specialty: Legal
Job Number: 2022-5570
Date Posted: 12/29/2022
Position Type: Legal Affairs
Job Qualifications:
Employee Labor Relations Manager
Job Summary:
This position supports positive and effective employee and labor relations as well as serves as an employee relations content expert in an integrated HR business partner and practice center model in a unionized healthcare setting. Leads and manages efforts in various areas of expertise (e.g., labor relations, policy development, positive employee relations, diversity & EEO compliance), including improved data reporting and interpretive analysis, discovery of trends and opportunities, and identification of leading practices. On an ongoing basis, serves as a contact for segments of the organization without an assigned business partner, interprets Rush HR policies and procedures, collective bargaining agreements, and a wide range of legal and compliance regulations.
Job Responsibilities:
Labor Relations: Directly performs day-to-day labor relations activities, including contract administration, labor management meetings, and information requests. Serves as second chair or chief negotiator during labor contract negotiations, acting as liaison between department managers and union representatives, collecting benchmarking data, developing economic and non-economic contract proposals and drafting contract language.
Policy Development: Develops and implements processes and policies associated with city, state and federal employment-based laws and regulations that apply to healthcare and are aligned with benchmarked leading practices. Implements in ways that fosters understanding and provides clarity to those affected, are efficient to administer and track, and result in appropriate outcomes. Coordinates the development of updates to the Human Resources Policies and Procedures, including collaborating with stakeholders and drafting new policy language.
Compliance: Provides interpretative guidance and serves as content expert to HR business partners as well as other Rush clients regarding labor contracts, HR policies and procedures, employment laws, reductions in force, and regulatory requirements (e.g., Joint Commission standards, HIPAA violations, OIG sanctions checks, background checks). Ensures structure, processes and policies are in place to support a wide range of human resources-based legal and compliance requirements.
Employee Appeal Procedure: Acts as hearing officer and investigator for union and non-union formal and informal grievances, functioning as a mediator where appropriate.
Diversity & EEO compliance: Oversees all required diversity-related reporting (e.g., AAP, EEO-1 report, VETS-100 report), including supporting the development and implementation of action plans. Reviews/analyzes employee litigation to identify trends and develop recommendations to reduce litigation risks. Oversees the general coordination of discovery responses, including coordinating discovery responses for assigned business units. Conducts investigations of discriminatory/harassment allegations as needed.
Positive Employee Relations: Conducts needs assessment, using a variety of data metrics (e.g., employee survey, turnover, exit interviews, etc.). Develops/delivers training as appropriate on employee relations issues, policies and administrative procedures. In collaboration with HR business partners, develops and implements individualized employee relations interventions.
Required Job Qualifications:
Bachelor’s degree.
Eight years of progressively more responsible work experience that includes a role in union negotiations, and significant employee relations consulation.
Proficient in costing analysis of economic proposals.
Strong project management and critical thinking skills, including proven problem solving and planning skills.
Experience and interest in process improvement techniques and benchmarking. Ability to identify and analyze trends from a variety of data sources. Excellent verbal and written communication skills that are adaptive to educationally and organizationally diverse audiences.
Ability to work collaboratively with diverse staff and a wide range of management levels and departments.
Self-directed, yet able to work in a matrix reporting structure and manage multiple priorities and projects.
Ability to build and maintain positive relationships internally and externally.
Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Extensive knowledge of information technology, including software technology, used in the HR function (e.g., Microsoft PowerPoint, Excel, Word).
Preferred Job Qualifications:
Master’s degree or JD.
PHR or SPHR.
Rush University Medical Center is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason prohibited by law.
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