Saks OFF TH Hiring for Operations Manager Job at Pottsville, PA Full Time

Position Description

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.

What This Position Is All About:

Saks Off 5th (SO5) is seeking a candidate to provide leadership and direction for the planning and execution of all fulfillment operations, including Inbound, Outbound, Inventory Control and Returns, as well as other areas as needed. This position is responsible for the safety, performance, and engagement of the shift they oversee. The Operations Manager will also work cross-functionally with other teams to improve customer experience, ensuring that customer orders are delivered in the way that they expect from SO5.

Who Are You:

• Bachelor’s degree in Engineering, Business, Logistics, Supply Chain, or another related field.
• +3 years of qualitative/quantitative experience in Supply Chain, Operations, Transportation, or Inventory Management.
• Knowledge and experience working with automated order fulfillment systems.
• Knowledge of WMS systems, quality and productivity measurements & processes.
• Excellent written and verbal communications skills.
• Ability to articulate your position and achieve buy in.
• Solid organizational and interpersonal skills with the ability to foster productive relationships at every level.
• Creative problem-solving ability and multi-tasking competing priorities.
• Ability to work with technical and non-technical business owners to overcome obstacles and deliver results.

As The Operations Manager, you will:

• Plan, examine, analyze and evaluate fulfillment center operations with respect to productivity standards, safety, and customer support.
• Oversee the operation of the Perfect Pick fulfillment system along with supporting systems and Manhattan WMS to hit key fulfillment center objectives and metrics.
• Hold a team of hourly and salaried associates accountable to the fulfillment center KPIs and SLAs.
• Assist in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skills.
• Evaluate current fulfillment center procedures; identify and resolve operational problems; ensure company standards are met.
• Make recommendations and assist in formulation of departmental objectives, policies, and plans.

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Qualifications

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment,

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor’s (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location