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Overview:
Why work for Select?
Required:
Preferred:
Medical Records Representative
Starting at $14.25/hr
Why work for Select?
We are committed to your growth and success!
- Career Advancement opportunities
- Competitive pay, benefits and PTO
- Eligible for referral bonuses
- Thorough orientation program
- Team oriented environment
Professionally and courteously provide a variety of patient and insurance services through mail, telephone, e-mail and personal contact in response to patient account inquiries. This position will maintain a more active role in fixing patient accounts in the billing system and reviewing reports to assist in quality control of patient accounts, specifically patient balances.
Select Medical’s Outpatient team is seeking a Medical Records Representative. Our team ensures that claims are transmitted electronically or printed in a timely basis.
Responsibilities:
- Resolve patient and requestor inquiries. Forwarding the inquiries to management when necessary and appropriate.
- Identify patient in multiple systems and validate HIPAA compliance of request.
- Retrieve and compile records as requested and allowed by guidelines.
- Comprehend state and federal privacy laws and state statutes in regards to billing for medical records and invoicing accordingly after all requested documentation is compiled.
- Document the medical records system concerning all verbal and written communication relative to the specific patient accounts.
- Assist and supporting other departments and appropriate staff members as needed to successfully resolve medical record requests.
- Provide feedback to the appropriate CBO staff when informed of changes in reimbursement rates, state laws/requirements, or other vital account billing information.
- Research and collection of past due payments on Medical Records requests.
- Perform other duties and projects as assigned.
Qualifications:
Required:
- High School Diploma of Equivalent
Preferred:
- 6+ months of work experience
- Computer Skills
- Microsoft Excel
- Ability to work from multiple programs with dual monitors
- A detail oriented individual
- Able to work closely with others in a team setting
- Ability to analyze and resolve problems
- Strong interpersonal communication skills
- Ability to manage time effectively to meet set deadlines
- Strong organization skills and attention to detail
Additional Data:
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- An extensive and thorough paid orientation program.
- Hybrid Remote Work Structure
- Paid Time Off (PTO) and Extended Illness Days (EID).
- Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
- A 401(k) retirement plan with company match.
- No Required Weekends
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