Sephora Hiring for Employee Relations Partner at San Francisco, CA Full Time

Your role at Sephora:
As an Employee Relations Partner, you will support the ER capability for Sephora’s Field Support Center and act as a neutral intermediary between employees and leaders. Reporting to an Employee Relations Manager, you will work with people leaders and cross-functional business partners in the area of escalated employee performance management, involuntary terminations, employee engagement, employee concerns, mediated conversations, listening sessions, and climate surveys. You will be responsible for capturing metrics and data points in order to provide people updates to business leaders as well as providing recommendations on areas of opportunity. You will have the flexibility to think creatively and out of the box on process efficiencies and strategic initiatives involving our people.

Conduct and lead escalated investigations with guidance from an ER Manager by gathering and analyzing facts, apply past practice to reach resolution, while also applying Sephora’s policies and practices.

Work closely with an ER Manager to manage and resolve possible conflicts related to employment practices at Sephora.

Develop and maintain close partnership with HRBPs to drive forward business strategy and objectives.

Assist in managing escalated employee performance concerns and misconduct; including warnings, Performance Improvement Plans and terminations.

Oversee and manage involuntary separations; including Position Eliminations and Reductions in Force.

Enhance overall store culture and drive proactive employee relations and engagement. Including in-person store visits, climate surveys, listening sessions. (10-15% travel requirement.)

Assist in creating insights from data to inform and shape ER process, program improvements, and share findings with key partners to develop and deliver a plan which links to HR strategy.

Ensures compliance with federal, state, and local laws and regulations, in collaboration with ER Manager, ER Director, and internal employment counsel.

Demonstrates our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:
6+ progressive HR/ER experience; minimum 2-3 years direct ER experience; prior retail experience a plus.

JD a plus.

Exemplary issue resolution skills with the ability to effectively communicate within all levels of the organization; prior experience with executive presence is preferred.

Working knowledge of employment law (multi-state), compliance, employee relations required.

Subject matter knowledge of ADA and leave of absence laws required.

Prior experience with case management systems helpful.

Experience working in a fast-paced environment and balancing multiple escalated cases.

Highly collaborative style and willingness and demonstrated ability to work in teams.

Ability to multi-task and be action oriented; exercise independent judgement and decision-making.

Ability to effectively work with ambiguity and adapt to changing priorities and deadlines in a fast-paced environment.

Prior labor relations experience a plus.

Sound judgment and discretion; able to handle sensitive and confidential information appropriately.

While at Sephora, you’ll enjoy…

Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.

Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!

Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.

Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.

Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.

Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.

As a condition of employment, Sephora requires all newly hired employees to be fully vaccinated against COVID-19 by their start date unless they have requested and received an exemption due to a qualifying medical condition, a sincerely held religious belief or practice, or a requirement by law.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis ofrace, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands – including its own private label, SEPHORA COLLECTION. Sephora’s curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world’s premier digital beauty destination.

The salary range for applicants who will work remotely in/ from Colorado is $76,545-$119,700. Compensation is based on several bona fide factors including but not limited to education, work experience, industry experience, geographic location, etc.