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Service Wizard has been serving the Austin, TX area since 1968 – specializing in Heating and A/C performed by well-trained staff who have learned from the best in the business. We have learned the value and reward of happy customers! The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience.
Successful candidates are organized and able to perform in a fast-paced environment. This role reports to Service Manager. Must be available to work full shifts plus overtime.
Rate of pay for this role is $80-130k+ annually depending on knowledge and abilities. – we offer full benefits and a great work environment. DUTIES AND RESPONSIBILITIES:Maintenance, service and repair of residential and light commercial HVAC equipment up to 20 tonsDemonstrate respect and compassion when communicating with clients on work performed and on recommendations for repairs or replacementDocument service performed and recommendations made by completing applicable forms, reports, logs, and/or recordsComplete all tasks in accordance with Service Wizard’s service, quality, and safety standardsUpdate job knowledge by participating in educational opportunities (internal and/or external)Meet Individual and team goals and metricsExcel within a team environment and willing to support all areas of our businessOperate a variety of hand and power tools to inspect, repair, and conduct maintenance and diagnosis of air conditioning systems, furnaces, coils, and compressors SKILLS/QUALIFICATIONS:Strong communication and customer service skillsAbility to understand and follow oral and written directionsAbility to work with high degree of integrity and promote positive company imageAnalytical, Focused on Quality, and Results-drivenPossess strong Low-voltage and Refrigerant troubleshooting abilityExperience in airflow troubleshooting and ductwork installation.
Experience in brazing, and proper closed system proceduresExperience in zoning, ductless, communicating and variable capacity HVAC EquipmentSatisfactory passing of mandatory pre-employment drug screen and background checkValid driver’s license, with minimal DMV infractionsEPA Universal CertificationNate Certification is a plusExperience in Installing HVAC equipment a plus2 – 5 years of experience as an HVAC TechnicianPHYSICAL DEMANDS:Regularly required to work in hot, cold, confined and dark spacesRegularly required to balance and climb over/around obstaclesRegularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hearOccasionally required to lift and/or move objects 20 -80 lbsRegularly required to ascend/descend ladders and balanceRegularly required to sit, stand, walkSpecific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.BENEFITS:Major Tools ProvidedCompany Vehicle (for qualifying positions)Company PhoneUniforms401kMedical, Dental, VisionLife InsurancePaid TrainingPaid Time OffPaid Holidays We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time..
Category: Installation & Maintenance, Keywords: HVAC Technician.