ServiceMaster Hiring for HR Generalist at Greensboro, NC Full Time

Job Description

Human Resources Generalist

Work Schedule: Monday – Friday, 8:30 a.m. – 5:30 p.m. (1 hour lunch)

Salary: $50,000.00 Annual

Responsibilities include:

> Recruiting, interviewing and hiring personnel for commercial cleaning positions;

> Onboarding new hires and conducting new employee orientations, ensuring that all required paperwork and initial training on company policy is completed

> Coordinating and scheduling required training and testing for specific accounts

> Overseeing compliance standards and requirements, ensuring adherence to employment laws and updating materials as needed to remain in compliance including Employee Handbooks and other required materials

> Managing Employee Relations matters including employee recognition, special employee events, conflict resolution, email communication, and social media posts

Required Skills:

The ideal candidate for this position MUST

-Have excellent organization skills and attention to detail;

-Be able to work in a busy, sometimes stressful environment in order to complete tasks and time-sensitive responsibilities, handle unique situations creatively and efficiently, and possess good problem-solving skills;

-Have excellent written and verbal communication skills; be able to communicate effectively and work with people from various groups (co-workers, managers, supervisors, employees, service providers, customers)

-Have proven technological skills in using computers, tablets, smartphones, Microsoft Office (Word, Excel, PowerPoint); skills in other computer software programs such as payroll and timekeeping are a plus;

– Have demonstrated experience and/or education in Human Resources; 2 -3 years experience in HR field is a plus

Compensation:

Specific Duties to include:

1 – Hiring Process: Create job postings in CareerPlug as required for open positions; Manage and utilize

CareerPlug, SMBC website applications, and the SM Jobs email account to find job candidates; Work

with NCWorks and other local organizations to recruit applicants; Attend job fairs and other events to

develop contacts and opportunities for finding job applicants; Manage application process and interview

applicants; Track job openings and provide updated report on weekly basis;

2 – New Employee Onboarding:

Handle all aspects of onboarding new employees by:

> Conducting orientation and initial training sessions;

> Completing all required paperwork in New Employee Packet;

> Completing all necessary background checks

> Creating Employee ID badges

> Ensuring the issue of handbook, uniform shirts, ID badges, and welcome gift to all new employees;

> Determining the need for special training and testing requirements depending on accounts and

positions (BBP, Driver Safety, Drug/TB screens), ensuring the completion of training, maintaining

records of the training, and tracking for yearly renewals as needed;

> Creating personnel folders for new employees;

3 – Submissions for Payroll: Submit time adjustments, uniform charges/reimbursements and car/phone

allowances to General Manager before each payroll processing;

4 – Employee Relations and Communication:

> Create and send birthday and work anniversary cards to employees at beginning of each month;

> Acknowledge employee accomplishments, special life events, and sympathy through various means of

contact such as writing employee features for newsletter and/or social media posts, sending cards and

flowers, etc…

> Maintain current and accurate employee email group in the SMBC Office email account for mass

mailings to communicate with employees;

> Manage the creation of monthly employee newsletter;

5 – Employee Retention:

> Explore, research and develop ways to retain employees;

> Develop and present new ideas for employee retention and satisfaction;

> Provide input for refining and improving hiring, onboarding, orientation, and initial training processes;

6 –HR Compliance and Organizational Duties:

> Maintain supply of New Employee Packets, Applications, and other employment forms;

> Maintain personnel files in employee file cabinets (Active and Inactive);

> Maintain and keep current notebooks and/or tracking sheets for I-9 forms, E-verify, background

checks, FedEx credentialing, drug screening, blood borne pathogens training, health questionnaires,

and driver safety training;

> Ensure that yearly blood borne pathogens training and driver safety training is completed by all

employees required to have such training;

> Travel within Triad area to customer accounts to provide onboarding and training as needed;

7 – Other Office-Related Duties (as needed):

> Assist in answering main phone line and greeting visitors to office;

> Assist with laundry and other general office duties;

> Other tasks to assist in office operations.

Job Types: Full-time, Part-time

Pay: From $50,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Greensboro, NC 27406: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Leadership: 1 year (Preferred)

Work Location: One location