Signature Health Hiring for Coordinator, Onboarding and Talent Acquisition at Mentor, Ohio Full Time

Are you looking for an organization where you can make a positive impact in people’s lives? Our mission at Signature Health is to make behavioral health, primary care, infectious disease, case management services and more accessible to vulnerable patient populations of all ages across Northeast Ohio. As a non-profit community health center, our team of 800+ colleagues help individuals and families overcome mental health issues, recover from addiction, and improve their physical health.

If you share in our mission and are looking for an inclusive, compassionate and patient-focused agency, then Signature Health is the place for you!

In addition to a rewarding career, you will have access to the following benefits:

• Highly attractive compensation package
• Employer shared medical benefits, dental and vision
• 401(k) with company match
• Tuition & Professional Development Assistance
• Generous paid time away from work (PTO)
• Federal Loan Forgiveness Program (available on eligible on roles)
• And much more!

Read below how you will contribute to putting good health within reach of all our community members and apply today!

SCOPE OF ROLE

Reporting to Supervisor, Onboarding, the Coordinator, Onboarding & Talent Acquisition has two main responsibilities: 1) Onboarding – coordinate the pre-employment and onboarding processes for new employees and 2) Talent Acquisition – provide candidate interview scheduling support to the Talent Acquisition Specialists. You will provide a high level of internal and external customer service to candidates, hiring managers and other HR team members. The Coordinator, Onboarding & Talent Acquisition acts as a subject matter expert for all activities related to onboarding & interview scheduling demonstrating accountability for daily tasks.

HOW YOU’LL SUCCEED :

• Onboarding:
  • Initiate and manage individual onboarding workflows for each candidate utilizing the applicant tracking system and in-house developed electronic tools; includes management of third-party background check vendor and candidate responsiveness to requests.
  • Facilitate the new hire’s Onboarding appointment; process and monitor results for state background check requirements (BCI/FBI), collect necessary paperwork, and communicate process next steps.
  • Coordinate new hire orientation including: pre-orientation communications to new hires, managers and stakeholders, ensuring completion of new hire on-boarding documents, notifying IT to initiate provisioning process, ordering business cards and partnering with the Education & Training team for a smooth hand off on orientation day.
  • Enter new hires into the Employee Record Management system; both the Onboarding Gateway and Core.
  • Enter and process all new hires into E-verify utilizing integration with Onboarding systems; follow-up on any non-compliance results in partnership with the HR Manager.
  • Liaise with the Occupational Health team to ensure new hire requirements are met, partner closely with the team for Onboarding appointments.
  • Liaise with the Credentialing & Provider Enrollment teams to ensure new hire requirements are met.
  • Coordinate compliance training & certification class assignments per new hire position requirements.
  • Prepare simple tracking reports related to onboarding/orientation updates for hiring managers and other HR team members.
  • Utilize applicant tracking system to maintain candidate data and reporting.
  • Process reference checks as needed.
  • Ensure secure electronic new hire document storage.
  • Upload completed new hire documents into Employee Record Management system.
  • Manage I-9 process, record retention and facilitation of annual audits.

  Talent Acquisition:

  • Provide timely and accurate interview scheduling support while reinforcing a high quality candidate experience for Talent Acquisition team.
  • Ensure all interview materials are collected from the interview team and filed within the appropriate filing system.
  • Create, update and post job requisitions for positions in Applicant Tracking System assigning appropriate Talent Acquisition Specialist as determined by the department Director or Manager, Talent Acquisition.
  • Provide support on the various Talent Acquisition reports; through the applicant tracking systems, LinkedIn/Indeed usage reports, etc

  General:

  • Perform other various administrative responsibilities related to Onboarding and Talent Acquisition.
  • Utilize effective communication and follow-through when interacting with candidates, hiring managers and process stakeholders for Onboarding and Talent Acquisition related tasks.
  • Maintain confidentiality and demonstrate discretion while executing all Talent Acquisition and Onboarding processes.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • May be required to perform remote services as determined by Signature Health.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completes all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
  • Other duties as assigned.

KNOWLEDGE & EXPERIENCE :

• Bachelor’s Degree in Human Resources, Business Administration, Healthcare or related field is preferred.
• Associates Degree is required.
• Minimum 1- year previous experience working in Talent Acquisition, Human Resources or Other Administrative field required.
• Previous experience working in the healthcare field preferred.
• Experience working in Microsoft 365, Outlook, and Excel required.
• Experience working within an applicant tracking system preferred.
• Excellent project management, writing, and oral communications skills.

WORKING CONDITIONS :

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)