Smithville, an established and trusted provider of Internet, Voice, Security, and Enterprise data services, is seeking a Network Operations Specialist. Recognized nationally as a Top 100 broadband provider, we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs. While the company has grown to be Indiana’s largest privately held telecommunications company, its core family-focused values make it unique. Smithville maintains more than 3,000 miles of high-capacity fiber in the state of Indiana and a 100 Gigabit fiber ring with full redundancy that serves large-scale businesses and enterprise-level operations.
WHAT YOU’LL DO
The Network Operations Specialist is responsible for providing support to all internal departments in need of escalated troubleshooting with regards to the Residential network, both data and voice. This support includes assisting with maintenance and configuration of the Residential network and monitoring alarms, diagnosing cause, and assisting with final resolution. The Specialist will also assist with processes, procedures, auditing, and documentation related to the Residential network.
WORK SHIFTS:
RESPONSIBILITIES
TYPICAL WORKING CONDITIONS
PHYSICAL DEMANDS
WHAT YOU NEED
WE’VE GOT YOU COVERED
(Our Base HDHP Medical Plan and Base Dental Plan are FREE for you and your family. Some restrictions may apply.)
ABOUT US
For nearly 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too!
Review of employment applications will begin immediately and will continue until the position is filled. Smithville is proud to be an equal opportunity employer.
PI195308847
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