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- Position Information
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Under close supervision, to learn and perform a wide variety of Child Welfare Services case management duties. Provide information and education, parent training, client record maintenance, transportation, visitation monitoring, and assistance to foster families; report instances of noncompliance with statutes or regulations, as appropriate; and perform other related duties as required.
This classification provides direct services to clients and assists the Social Workers in case management functions. Incumbents in this classification perform home visits, provide outreach training to parents/foster parents in homemaking skills, such as cleaning and nutritionally sound shopping. Incumbents may provide transportation to family conferencing meetings. Incumbents assist foster families, coordinates services and maintains client record updates related to home visits. Positions in this class learn Child Welfare Services regulations and procedures and acquire the skills to perform a broad range of case management functions. - Examples of Duties
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Duties may include, but are not limited to, the following:
- Develops public information and education materials for use by clients.
- Provides training to parents/foster parents in homemaking skills such as cleaning and nutritionally sound shopping.
- Maintains consistent client contacts in a home setting by performing home visits.
- Monitors family visits and provides transportation as needed for family conference meetings.
- Provides assistance to foster parents by coordinating services and notifying them of available community resources.
- Updates client files with progress reports and visitation narratives.
- Attends training courses and sessions to keep apprised of new rules, regulations or laws concerning client contact and services.
- Learns procedures for preparing legal documents for court filing.
- Assists in special projects or programs as needed.
- Identifies problems and provides necessary reports.
- Assists Social Worker with the less complex aspects of case management.
- Participates in networking with social work staff responsible for case management on identified needs and/or concerns.
- Operates personal computer/word processors and other office equipment.
- Performs all assignments in accordance with departmental policies and regulations.
Knowledge of:- Government programs relating to children’s services.
- Local community resources, public relations, and community outreach techniques.
- Child Welfare Services rules and regulations.
- Governing laws, regulations, and terminology.
- Basic principles of training, basic statistics.
- Personal computer software and database applications.
- English usage, including vocabulary, spelling, grammar, and punctuation.
- Standardized filing processes.
Ability to:- Plan and conduct purposeful interviews with focus on client responsibility for accomplishing case plan goals.
- Write concise, timely and focuses progress reports.
- Establish effective inter-personal collaboration with the social worker responsible for case management.
- Communicate effectively both orally and in writing.
- Establish and maintain effective working relationship with the general public and agency staff.
- Develop and present training materials.
ESSENTIAL FUNCTIONS- Operate a personal computer and other modern office equipment.
- Communicate effectively with others in person and over the telephone.
- Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
- Maintain consistent and regular attendance and punctuality.
- Perform job duties under stressful conditions and respond appropriately to situations.
- Maintain confidential information in accordance with legal standards and/or County regulations.
- Make presentations before groups.
- Establish and maintain cooperative working relationships with others.
- Perform timely and required procedures, duties and responsibilities.
- Frequent use of depth perception, peripheral vision and color perception.
- Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
- Occasionally kneel, bend, twist, squat, balance and crawl.
- Frequent use of hand-eye coordination.
- Frequent use of data entry device including repetitive hand and arm motion.
- Occasionally lift and carry up to 40 pounds.
- Normal dexterity, frequent holding and grasping.
- Sit, stand or walk for long periods of time.
- Regular attendance is an essential function.
- Minimum Qualifications
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Experience: Two (2) years of responsible experience in work involving public contact, interviewing or counseling or closely related field.ANDEducation: Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis.Applicants must possess a valid California driver’s license at time of appointment and must maintain it.
- Supplemental Information
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EXAMINATION INFORMATION
TRAINING & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration time is approximately two weeks after the closing date of the job bulletin.ELIGIBLE LIST INFORMATIONA departmental open eligible list will be established for the county of Merced. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.SPECIAL TESTING ARRANGEMENTSSpecial testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at [email protected] or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.APPLICATION DOCUMENTSIf you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.GENERAL INFORMATIONMSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.EQUAL EMPLOYMENT OPPORTUNITYThe Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.ABOUT MERCED COUNTY
Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced’s revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state’s heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths and offers choices of higher education in UC Merced and Merced College.
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Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office’s website or contact their human resources department.
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This recruitment will be used to fill both full-time and extra-help positions. Please indicate which types of work you would be willing to accept:- Full-Time
- Extra-Help
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