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Unit Description:
**Relocation assistance is available**
The successful candidate will:
We are looking for candidates who:
Success is yours when you collaborate and work hard in our team-based culture!!
**Relocation assistance is available**
Sodexo is seeking a General Manager – Catering Operations to support our dining operations for the Chicago Metropolitan Area.
As the General Manager – Catering Operations, you will be able to work and oversee multiple functions and setups. The candidate will also be responsible for supervising and working with the event staff, making sure events are prepped and ready for the next day. This position offers a predominately Monday – Friday with flexibility based on business needs.
Successful candidates will have the knowledge of HACCP and safety standards, ability to control cost of goods and train staff on proper standards. Candidates should also have working knowledge of scheduling, cost control and food service operations. Seeking candidates with the ability to drive and foster an innovative team while managing high volume, and ability to work well with management team and staff.
The successful candidate will:
- identify customer needs and expectations;
- ensure that Sodexo and customer goals are aligned and met;
- educate and develop rapport with clients and promote partnerships;
- promote a customer/client centered culture that strives to exceed customer and client needs;
- coordinate all unit catering initiatives to drive sales growth and track results.
- maintain and improve service level resulting in increased customer satisfaction;
- ensure all HACCP standards are followed;
- demonstrate resourcefulness and quick responsiveness to client and customer requests.
We are looking for candidates who:
- Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
- Manage multiple priorities, demonstrate professional communication skills, and a passion for high level customer service
- Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- High volume catering management experience
- Extensive formal training in catering services, with particular emphasis on customer service, event planning and presentation, and event management
- Strong focus on food quality and presentation as well as high end catering experience
- Previous success managing a university campus account
- Strong leadership skills, computer skills, and culinary knowledge
- Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees
- Exceptional time management skills and will be able to juggle multiple priorities.
At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.
Not the job for you?
We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Position Summary:
Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management
Qualifications & Requirements:
Basic Education Requirement – Bachelor’s Degree or equivalent experience
Basic Management Experience – 5 years
Basic Functional Experience – 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
