Soulsight Hiring For Account Strategy Director, Client Services (remote, Multiple Locations) at Chicago, IL, United States Full Time

Job Description

ACCOUNT STRATEGY DIRECTOR
Soulsight, a highly strategic and creative iconic brand design agency is looking for experienced individuals to join our Account Strategy Team.
We are looking for positive and collaborative team members that are self-motivated and possess advanced problem solving and communication skills. We are an agency that values a culture where you must check your ego and roll up your sleeves to work with a highly creative team.
JOB SUMMARY
The Account Strategy Director has proven expertise in all account management responsibilities and is focused on providing strategic leadership for assigned accounts, ensuring overarching client needs are being met and looking for opportunities to build the business with existing or new clients.
QUALIFICATIONS AND SKILLS

• 6+ years of experience in Account Management with a creative agency, history working in branding, innovation anddesign
• Self-motivated and eager to learn
• Advanced problem resolution and communication skills
• Ability to anticipate internal team and client needs, serving as a valued partner
• Highly organized and able to juggle multiple assignments / projects at one time
• Comfort with working in a fast-paced environment
• Experience leading others

COLLABORATION & TEAMWORK

• Adds value throughout the creative process, contributing and supporting business and clients
• Works with an optimistic attitude and is a champion in the project process
• Works collaboratively with Operations, Account, Strategy and Creative teams

RESPONSIBILITIES AND DUTIES:
PROJECT MANAGEMENT

• Leads multiple projects or accounts under a single or multiple clients
• Manages client and agency needs in a timely and organized manner
• Prepares estimates or scopes of work with timelines and key milestones
• Effectively manages project schedules with appropriate resources

ACCOUNT LEADERSHIP

• Builds Strong and Trustworthy Client Relationships
• Oversees multiple clients or accounts
• Ensures overarching client expectations are being met
• Anticipates client needs and identifies business opportunities
• Identifies Key Opportunities for Client Growth
• Manages the overall budget and profitability of a client
• Communicates overarching client challenges, opportunities and successes to the Senior Vice President and Chief Strategy Officer
• Manages the growth and development of supporting Account Strategy team members
• Develops internal initiatives to add value to the agency beyond his/her assigned work (i.e. book club, lunch and learns etc.)
• Clear competency in understanding both internal and external team dynamics and personalities
• Ensures Soulsight is constantly top of mind and relevant with assigned clients / accounts

ACCOUNT STRATEGY

• Provides overarching strategic leadership to assigned clients or accounts
• Partners with the Account Strategy team in the development of the assigned Account Strategy responsibilities
• Partners with the Account Strategy team to plan and develop presentations
• Develops the creative brief for the internal, cross-functional team
• Partners with the internal cross-functional team in delivering work that is on brief and meets design mandatories/objectives
• Lead Brand Strategy Ideation Sessions/Brainstorms
• Develops Equity, Branding and Packaging Focused Learning Plans – Qual and Quant
• Leads Vis ID Activation across touch points beyond packaging (i.e. Point-of-sale, Digital, Out-of-home)
• Looks for opportunities to partner with the Strategy team on the development of foundational frameworks
• Keeps a strong pulse on industry news and relevant category trends

BUSINESS LEADERSHIP

• Builds business and expands our capabilities with both existing and new clients to drive incremental revenue
• Attends new business pitches (as necessary)
• Willingness to work on new clients outside of his / her assigned project work
• Is dedicated to Soulsight’s internal and external growth initiatives

Soulsight is an Equal Opportunity Employer. Soulsight does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.