South West Hiring for Mgr Employee Relations Job at Dallas, TX Full Time

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
Job Summary

Responsible for assisting with investigations of allegations of discrimination and harassment lodged internally by Employees; and developing, coordinating, overseeing, and assisting with the training of Leaders and Employees in the area of sexual harassment prevention, EEOC compliance, diversity/inclusiveness/sensitivity, etc. Leads the Team of Investigators. Provides Employee Relations support and guidance to Company Leaders and Employees. Maintains a thorough understanding of Employee and Labor Relations issues as well as various Federal, State, and Local labor and employment laws and regulations.

Model the Southwest Way

Guide and lead Team Members using SWA talent management practices to coach, develop and engage Employees

Adhere to Company Values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment

Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

Under the direction of Director of Employee Relations, provide expertise, direction, and guidance to Leaders and Employees with regard to issues that affect the Employer-Employee relationship within the context of various Federal, State, and Municipal laws/ordinances/regulations and Southwest’s Policy concerning Harassment, Sexual Harassment, Discrimination, and Retaliation

Select, train, develop, motivate and supervise Employee Relations Investigators and support Employee Relations initiatives

Develop and maintain excellent relationships with Union Representatives, Company Leaders, Labor Relations, HRBPs, and all other Departments

Provide additional and continuing support as needed to resolve Employee issues

Possess and share expertise on Employee Relations issues and train Leadership on Company guidelines to maintain a positive work environment

Develop and conduct training in the areas related to Southwest’s Policy Concerning Harassment, Sexual Harassment, Discrimination, and Retaliation

Oversee and conduct investigations of, and respond to, internal allegations of discrimination, harassment, and/or retaliation

Provide direct support to General Counsel and assist with special projects, internal matters, and matters before Federal, State, Municipalities, and/or other government agencies

May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills, and Abilities

Knowledge of administrative and clerical procedures and systems

Knowledge of Microsoft Office Suite

Skilled in written and verbal communication

Skilled in handling and resolving complex Employee Relations and Human Resource issues and interface well with people

Skilled in understanding changing employment laws, EEOC guidelines, and applicable case law

Ability to make presentations, and teach and train in front of large or small groups

Ability to work under tight time constraints to accomplish assignments and projects

Ability to work well with others as part of a Team, enjoy dealing with challenging issues, and work well in demanding situations

Ability to handle confidentiality, detailed work, problem-solving, reasoning, multiple concurrent tasks, and constant interruptions

Education

Required: High School Diploma or GED

Experience

Demonstrated experience in directly or indirectly leading team(s)

Fully functioning, broad knowledge in:
Human Resource Management or related field

Leadership management techniques and supervisory skills

Working with various employment laws, employment-related regulations and requirements, governmental regulations and compliance, and human resource practices

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Southwest Airlines is an Equal Opportunity Employer.

Please print/save this job description because it won’t be available after you apply.