Southern Land Company Hiring for Operations Manager Job at Nashville, TN Full Time

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm headquartered in Nashville, TN is seeking a full-time Operations Manager to join our dynamic team.

Primary Responsibilities

• Assist Community Managers regarding resident issues such as break lease questions, legal questions, maintenance challenges, staff concerns, and project management.
• Train, monitor, and coach Leasing, Corporate team members and Maintenance teams in all aspects of the property management.
• The Operations Manager will provide technical and analytical support and training to software users. Software programs include but are not limited to Yardi, Rent Café, Online Leasing. As needed, independent project work will be assigned.
• Monitor and assist with payments and collections of monies at each community
• Work with community managers, ensuring accurate records are maintained in regard to resident ledgers including, but not limited to, security deposits, additional fees, prepayments, and utility and rent charges and payments. Establish a standard for all resident files and checklist to ensure compliance.
• Troubleshoot issues on software interfaces and ensure department support cases are effectively resolved in timely manner.
• Review vendor contracts and participate in managing vendor records for agreement set up, renewals, and expiring contracts.
• Participate with the setup of rent matrix and other fee schedules for all new communities.
• Participate in the creation and review of various Standards of Operating Performance for the multifamily portfolio as needed.
• Assist with software implementations and upgrades including the preparation and validation of data required for new software setup.
• Perform quarterly audits and challenge existing policies & procedures to promote efficiencies and changes in day-to-day operations.
• Travel mandatory, as needed, up to 20 – 50% per month, depending on needs of the communities.

Skills/Knowledge/Experience

• A clear understanding of business concepts and processes and the principles of strategic thinking.
• Ability to act on or apply findings and determinations toward achieving or exceeding portfolio and/or company goals.
• Must be able to delegate, motivate, and effectively identify the best personnel and resources for applicable tasks and to direct those to peak performance.
• Comprehensive knowledge and understanding of multifamily operations including financial reports, ability to define issues of concern, and act to effectively problem solve.
• Strong working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Ability to keep sensitive information highly confidential .
• Excellent written and verbal communication skills.
• Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Ability to work independently and collaboratively, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

• Bachelor’s degree in a related field
• Property management experience in multifamily operations
• Strong “hands-on” financial/budget and marketing experience
• 5-10 years of progressive residential property management responsibility
• 5-10 years of Yardi experience

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have…

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

Job Function: Property Management
Primary Location: Nashville, TN
Employment Type: Full-time, Salary
Seniority Level: Manager
Industry: Real Estate

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• Bachelor’s (Preferred)

Work Location: One location