Southwest Gastroenterology Hiring for Hospital Procedure Scheduler Job at Albuquerque, NM Full Time

POSITION SUMMARY:

The hospital scheduler works directly with providers and patients, scheduling, rescheduling, and canceling appointments for all outpatient hospital procedures.

MAJOR DUTIES/CRITICAL TASKS:

Under supervision-

• Individual must act independently in an organized fashion to coordinate schedules and patient needs.
• Answers patient questions regarding medical tests and procedures.
• Contact review of insurance to ensure prior approval requirements are met.
• Assist patients with problem solving potential issues related to the health care system.
• Manages incoming phone calls, emails, and messages in a timely manner.
• Works with the team to assure smooth and efficient patient flow and operations.
• Check the status of the patients.
• Ensure that the patient’s insurance will cover the required medical procedure.
• Provides instructions to patients to ensure that they are prepared for procedures.
• Calls to confirm that patients are aware of the date and time of the upcoming procedure.
• Maintain confidentiality concerning clients protect health information in compliance with HIPPA.

REQUIRED EDUCATION AND EXPERIENCE:

• High school graduate
• Experience or training with computers
• 1-2 years medical office experience preferred.

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
COVID precautions in place

Ability to commute/relocate:

• Albuquerque, NM 87109: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location