SR. MANAGER, STARLINK ENTERPRISE AND GOVERNMENT ACCOUNTS
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Starlink represents the world’s most advanced broadband internet system, with over 5,000 (and counting) satellites capable of providing great connectivity anywhere on the globe. Today, Starlink is sold in over 90 markets, on all continents, and has 2.5M+ customers.
In addition to a robust e-commerce/consumer business, Starlink has strong and growing Enterprise and Government business segments. The Starlink Account Management team serves as the primary point of contact for customers from contract signature, through successful activation, and ensuring contract commitments are fulfilled. Additionally, the Account Management team is responsible for growing the value of accounts under management. A key challenge will be maintaining a culture that both maximizes customer happiness and minimizes the input required by the team, while leading the development of new enterprise tools, products, and levels of service/support. This role will focus on customer segments including fixed-site enterprises, land/sea mobility, community gateway, resellers, retailers, and public sector accounts.
Our ideal candidate is a self-starter that has a passion for making customers deliriously happy, building excellent teams, and managing complex cross-functional projects.
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIRMENTS:
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
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