JOB SUMMARY
The State Government Affairs Project Manager will report to the Sr. Director, State Government Affairs Administration and will be responsible for developing, managing, planning, monitoring and reporting on key government affairs projects from conception through implementation. Performs a variety of tasks. Manages project details, data collection, reporting and communication to successfully drive project efforts.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Plans, manages, and monitors projects from concept through implementation for projects
Maintains and manages Government Affairs ARIBA Contracts, SharePoint and Smartsheet projects and metrics sharing sites, including entry of franchise key terms in RDM database; creates electronic records and maintains franchise data with accuracy and urgency; tracks and acts upon key milestones
Supports Vice President and Director of Local Government Affairs and Franchising to develop and manage franchise renewal plans and maintain stores, audit and BDS trackers
Maintains franchise fee checklist certifications
Monitors franchise renewal workflow and makes timeline adjustments as needed for franchise renewal report
Maintains franchise FCC 626 windows; provides 626 renewal window and 626 letter notifications to field team
Responds to franchise compliance requests from legal, risk management and finance
Generate reports, charts and spreadsheets to allow internal and external Charter representatives to easily review local and state franchise information; develops and maintains a nonstandard notice database
Maintains a catalogue of franchise files in compliance with Company record retention policies
Supports Vice President, Legislative Affairs and Ethics to create libraries, folders, and trackers in SharePoint to upload required state lobbying compliance reports and other pertinent documents
Manages day-to-day operational aspects of all assigned projects and gains consensus from stakeholders to ensure successful implementation
Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools
Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback
Responsible for handling multiple projects simultaneously
Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met
Coordinates meetings for franchising team including coordinating bi-annual franchise training meeting; assists in preparation of franchise training modules
Must be self-motivated and able to prioritize multiple projects individually or with a team
Must have a strong work ethic and a high level of confidentiality to ensure proper handling of sensitive information
Serves as a liaison for internal/external customers, state and federal agencies and vendors
Performs other duties as requested
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person , on the phone, and by written communication in a clear, straight-forward, and professional manner
Ability to prioritize and organize effectively and manage multiple projects and assignments
Ability to develop strong working relationships with peers and project members
Excellent critical thinking skills
Proven ability to perform effectively in a fast-paced environment
Make decisions and solve problems while working under pressure
Analyze and interpret data, legislation, regulation, contracts, franchises and legal documents
Use personal computer and software applications (i.e. Microsoft Word, Excel, PowerPoint, Project, Publishing, SharePoint, and Smartsheet)
Work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies
Exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice
Have knowledge of cable, telecommunications and broadband products, services and regulation preferred
Education
Bachelor’s degree in related field or equivalent work experience
Project Management certification or successful completion of a recognized project management curriculum preferred
Related Work Experience Number of Years
Project management 2-5
WORKING CONDITIONS
Office environment
Some travel required
Regular, consistent and punctual attendance
Able to work nights and weekends, variable schedule(s) as necessary
Vision ability close vision, peripheral vision, and ability to adjust focus
KGN355 289766 289766BR
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