SPECTRUM Hiring for Sales Commission & Incentive Analyst – Spectrum Reach Job at Charlotte, NC Full Time

Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.

This position offers a hybrid work arrangement.

Job Summary
This position is responsible for helping maintain and operate the Company’s sales incentive function, processes, and systems. The position is responsible for reviewing, validating, commission reporting and resolving commission disputes submitted by Spectrum sales teams. The position partners across Commission Administration, Systems, Sales Operations, Business Planning and HR.
MAJOR DUTIES AND RESPONSIBILITIES
Proactively resolve commission disputes within the Commissions System with high accuracy in a timely manner.
Work within Charter’s commission system and billing systems to resolve commission disputes.
Become a subject matter expert in Charter’s sales crediting data to resolve commission disputes.
Support management through proper trending of key KPI reporting to analyze commission dispute month over month variances.
Create commission summary reports and other reports to analyze trends and performance.
Research commission variances as requested by management or commissioned employees.
Track and ensure system defects and enhancements are implemented as planned.
Become knowledgeable of Charter’s Sales Compensation Plan Design and Business Rules.
Analyze commission operations data to provide insight to decision-makers.
Identify and interpret trends and patterns in data and present findings to management.
Create specifications for reports and analysis based on business needs and required or available data elements.
Perform other analysis and special projects as requested.

Required Skills/Abilities and Knowledge
Maintain, operate, update and resolve commissions’ system disputes and processes on a daily basis
Assist in reviewing, validating, resolving and reporting on sales crediting and commission disputes
Ensure that commission disputes are processed accurately and timely
Work with Sales Operations and Commissions teams to develop processes for the timely processing of commission disputes.
Proactively go to Callidus Dispute Workflow to resolve commissions’ disputes.
Help to implement, track and report on commissions disputes key performance indicators.
Ensure compliance with internal policies and controls as well as compliance with external laws and regulatory guidance including SOX.
Provide monthly commissions dispute reporting and analysis to help address the root causes for dispute submissions with the goal of reducing submitted disputes.
Provide monthly commissions’ analysis and reports on various commissions’ related metrics
Work closely with sales reps teams to address inquiries and resolve commissions’ issues
Assist with projects as assigned by management
Strong analytical and financial skills with the ability to interpret and effectively communicate results and present to various members of management
Proven team player, partnership, troubleshooter, and result oriented
Multi-tasked oriented; capable of working in fast paced and changing environment
Ability to maintain pressure and adapt to changing priorities, develop alternative solutions, and work in a team environment
Action-oriented, energetic individual that can work autonomously
Possess a cooperative and positive attitude toward customers, employees and the Company
Proactive and innovative
Ability to troubleshoot and think logically to resolve complex problems
Analytical and problem solving skills in a deadline driven environment
Must have good verbal, written and communication skills
Strong attention to detail
Ability to handle confidential information
Excellent computer skills including experience in building excel spreadsheets
Proficient with Word, Excel, Outlook and PowerPoint

Required Education
Bachelor’s degree or equivalent work experience

Required Related Work Experience and Number of Years
Data analysis experience 3-5
Sales Commission analysis 1-3
Expense or financial analysis experience 1-3

Preferred Skills/Abilities and Knowledge
Sales Performance Management application experience 1-3
Alteryx or highly skilled in large data
Telecommunications Industry background SAN305 319933 319933BR