JOB SUMMARY
The Sr. DBM Technical Project Manager is responsible managing, planning, monitoring and reporting on key residential and b2b marketing projects from conception through implementation. This entails managing new DBM portal development projects, staging controls, incorporating new technologies, and liaising with various tech teams: IT, BI, and Field Operations to keep abreast of all data changes that affect our marketing database. Performs a variety of tasks. Manages project details, data collection, reporting and communication to successfully drive project efforts.
MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Plans, manages, and monitors residential and b2b marketing projects from concept through implementation.
Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
Provides purpose, guidance and motivation to team members. Tracks project statuses; adjusts team member assignments and resource allocations to ensure project objectives are delivered on time and within budget.
Closely monitor team velocity, throughput, burndown, cumulative flow and works with the development architect to make sure all developers are being productive and are set up to succeed each and every sprint.
Facilitate all Scrum ceremonies, including: daily stand ups, backlog grooming, sprint planning, sprint demos and sprint retrospectives.
Owns and Resolves team blockers as it pertains to Iterations and Program iterations.
Attend bug-triage meetings and help prioritize work.
Responsible for burndown chart and communicating actions to meet team commitments, keeping in-sprint stories organized and properly managed.
Owns and resolves team blockers as it pertains to Iterations and Program iterations.
Work with the leadership team to strategically improve the efficiency and effectiveness of our Agile teams and processes.
Report on sprints that are in-progress.
Coordinate project activities including updating document repository.
Collaborate with agile team to ensure prioritized work is groomed, planned, and executed appropriately.
Work with other vendors, scrum masters, release train engineering and project managers to ensure alignment on dependencies.
Supports multiple projects simultaneously, maintaining close working relationship with business partners and development teams.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
In depth experience in medium to large scale consumer facing product development
Proven track record building and releasing new products from conception to production
Possess a deep technical knowledge of multiple platforms and form factors (web, phone, tablet, TV, etc.)
Deep Knowledge of the Agile Software Development Lifecycle (SDLC)
Hands on experiene using JIRA to manage Agile projects.
Ability to work in a fast-paced and collaborative Agile environment
Strong aptitude and eagerness to learn from a new environment and make an impact quickly
Strong ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Strong organizational and office management skills
Excellent analytical skills
Technical expertise on billing systems, Terradata environments, Oracle, table relationships, SQL, ETL, exception based reporting, audits and controls
Good business acumen and sense of urgency to achieve business results
Work closely with the campaign team to gather high-level requirements and covert them in user case/ user stories
Use JIRA to manage the agile project by keeping user stories and tasks up to date
Education
Bachelor’s Degree in related field or equivalent combination of education and experience
Related Work Experience Number of Years
Related industry experience (Telecommunications, etc.) 5
Project Management experience 4+
PREFERRED QUALIFICATIONS
Education
AGILE scrum certified (Certified Scrum Master-CSM)
Related Work Experience
Experience with CSG and ICOMs billing systems and billing applications
Experience with order entry process and systems
Related Work Experience Number of Years
Experience Scrum Master 4+
WORKING CONDITIONS
Office environment
Limited travel KGN302 291425 291425BR
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