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As an Auditor 3 this position will maximize taxpayer education and accelerate processing; through Arizona Management System (AMS) practices. This position will serve to education taxpayer on filing behaviors. It will provide extensive research, analysis & utilize auditing techniques to ensure taxpayers are in compliance with Arizona tax laws, rulings, case law, etc. This position provides structured feedback & mapping to identifying & eliminating waste, make recommendations to integrate AMS methods into the overall continuous improvement strategy of the division and provide results-driven approaches with analytics.
Job Duties:
Essential duties and responsibilities include but are not limited to:
Work on multiple projects that the unit is involved with and be able to answer/train all team members to the project. As the unit receives new project the auditor will be responsible to implementing and creating SOP’s, and training material. Will be the point of contact for such project and lead trainings.
Inspect and examine audit and non-audit cases, returns; make sound determinations and formal recommendations for all cases and/or audits or prepared billings. Attends meetings and huddles of work unit or section. Cascade information at huddles, track (spreadsheets, databases, emails, telephone calls, texts, success stories, and the like) on all inquiries. Provide process improvement recommendations.
Provide customer service, advise, and educate local government staff/officials and taxpayers on Transaction Privilege Tax code (title 42) and relevant administrative statues regarding Arizona Transaction Privilege Taxes through the usage of email or phone. Properly acquire specific information, obtain consultation or advice and serve the taxpayers.
Creates engaging digital/electronics/paper based educational materials for the public. Collaborates with Communications Division to advise the necessary and timely updates. Attend educational events and meetings.
Utilize technical supported equipment. Contributes and cascades information which is appropriate to vision share within each unit or work system operation. Utilize all needed technical software (ie, Google Platform) to schedule. 0%)
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of
Accounting, auditing principles and practices; federal and state tax statutes, regulations and court rulings.
Computerized accounting and auditing applications and systems.
City tax code matters.
Skilled in
Microsoft Office (Word, Excel, Power Point, Access); and technical software applications (i.e., web-ex, Google).
Analytical mind-set; Skills in mathematical computation; excellent verbal and written communication; high level, highly demanding, time management abilities.
Ability to
Work independently; have exceptional interpersonal skills and be flexible with priority changes.
Work effectively with peers in other divisions; information share, as appropriate.
Organizational and planning skills.
Selective Preference(s):
The ideal candidate for this position will have:
Bachelor’s degree in accounting or closely related field. Robust customer services skills.
Experience with Continuous Improvement, Six Sigma and/or LEAN is preferred.
Pre-Employment Requirements:
Valid driver’s license.
In-state travel may be required. Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment; Required to obtain and maintain, internal driver course courses (ie., TraCorp).
Candidates for this position will be required to submit Tax Filing Records, Employment Verification Check and Fingerprints that will be used to check criminal history records from the Arizona Department of Public Safety (DPS) and the Federal Bureau of Investigations (FBI).
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
Holidays – 10 paid per year. Sick Leave – 12 days per year. No accrual or carryover limits.
A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term and long-term disability options.
A top ranked Arizona State Retirement System (ASRS) with 100% employer matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).
Up to $5,250 for tuition reimbursement available to seek further career advancement or certification in Continuing Professional Education.
Work-life balance and additional options for life betterment such as the Infant at Work Program, Alternate Work Schedule and Telework opportunity.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
A top ranked Arizona State Retirement System (ASRS) with 100% employer matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
