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Agency: Department of Human Services
Opening Date: 3/25/2022
Closing Date/Time: 04/07/2022
Salary: $3,239 – $4,379/Monthly
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC028
Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.
DO NOT APPLY ONLINE
**DO NOT CLICK THE APPLY BUTTON**
CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.
Posting Identification #10-91-12191
Position Overview
Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
Job Responsibilities
1. Conducts screening for application eligibility, provides general information of available programs to applicants. Reviews applications to ensure all questions are answered and has proper signature, sets appointment times for the applicant to return, issues pamphlets, registers, scans, uploads all applications and documents into system and withdraws applications.
2. Identifies and sorts documents coming into the FCRC. Determines documents destination, scans and uploads to eligibility system ensuring all clearance are included with all applications for each Department Program. Performs routine data entry, filing, time-roll and warehouse control entries.
3. Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems. Utilizes on the On-Line Reception System, logs in every person that enters the office and notifies casework staff of each client waiting to see them. Searches customers in eligibility systems forwarding to correct queue.
4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill and mental development equivalent to completion of high school.
Requires one year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
Work Hours: 8:30 am – 5:00 pm Monday-Friday
Work Location: South Suburban
3301 Wireton Rd Blue Island, IL 60406-2442
Agency Contact:
Jill Baltimore
Email: [email protected]
Job Function: Social Services
CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
DHS Mission Statement – IDHS’ serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
APPLICATION INSTRUCTIONS
DO NOT APPLY ONLINE. Include the Posting ID # and applicants entire name in the subject line of the email when applying.
Please submit application via email to: [email protected]
Current State Employees:
Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
Older versions of the CMS-100B will not be graded or returned to applicants.
Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.
Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
Seeking a Reduction – Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Former State Employees:
Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Non-State Employees:
Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
Documentation is required for each Posting/Bid ID or your application(s) will be rejected.
Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
