Steamboat Ski Resort Hiring for Human Resources Director – Year Round – Full Time at Meeker, Colorado Full Time

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Year Round
Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.

This position will manage the day-to-day operations of the Steamboat Ski and Resort Corporation (SSRC) Human Resources function which includes: recruitment, hiring, onboarding, learning & development, employee experience / relations, communications, payroll, benefits, work place investigations, workers’ compensation, unemployment, and off boarding. Works with the VP of HR on developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

• Create and promote recruitment and retention strategies with a focus on attracting a variety of highly qualified applicants and promoting the resort as a great place to work

• Develop and oversee onboarding and offboarding procedures
• Works with Alterra corporate and the resort leadership team on implementing learning and development programs to meet the needs of the organization and the employees
• Lead efforts to support and enhance Steamboat Ski and Resort Corporation (SSRC) service excellence culture based upon company initiatives and strategic plans
• Oversee employee experience function, including employee engagement survey, employee recognition programs, employee events, etc.
• Assist in creating and promoting strategies around diversity, equity, and inclusion initiatives

• Provide employee relations guidance to managers and employees by assisting with work related or performance management matters
• Coordinate with corporate human resources shared services on HRIS, benefit programs, payroll, employee handbook, compliance & reporting, and communications
• Conduct workplace investigations as they relate to sexual harassment, discrimination, substance abuse, wage & hour, and other sensitive claims or matters related to employment
• Work with Security on the management of our workers’ compensation injuries
• Manage unemployment by compiling responses and attends unemployment hearings

• Ensure compliance with company policies & procedures, HR related federal, state, and local legal requirements, advising management on needed actions
• Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding Human Resources
• Evaluate reports, decisions and results of department in relation to established goals. Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
• Establish credibility throughout the organization with management and the employees in order to be an effective listener and problem solver of people issues.
• Ensure HR practices are fair and consistent across the organization.

• Promote community and business partner relations, represent company on local non-profits and government boards.
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Minimum skills, experience, education and ability required for this job:

• High school diploma or equivalent required. Bachelor’s degree and three (3) years human resource management experience with emphasis in employment legal issues, wage and salary administration, training, HRIS, unemployment insurance, or payroll, or 9 years’ experience in the HR field, or any appropriate combination of education and experience required

• Must maintain professional appearance and image and demonstrate strong interpersonal skills in a high volume work setting.
• Proficiency in a variety of software programs including Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to maintain high degree of confidentiality at all times

• Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Ability to be a consistent role model for company’s Service Excellence standards
• Must have excellent communication skills, both oral and written, including public speaking skills
• Prior supervisory experience
• Strong organizational, analytical, problem-solving and conflict resolution skills

• Ability to perform effectively in team environment without close supervision and manage multiple project/initiatives
• Ability to negotiate diplomatically with staff at all levels
• Ability to maintain a calm demeanor, often in a hectic, stressful environment
• Must be able to sit and operate a computer for extended lengths of time
• Must be able to write and speak clearly and professionally in English

• Skiing/snowboarding at an intermediate level is a plus
• A valid driver’s license and meet insurability standards is required
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

Physical Requirements:

• Must be able to sit, operate a computer, and work efficiently in an office environment
• Frequent walking around to a variety of work areas in the resort including locations around the ski resort and hotel
• Will need to walk to areas in inclement weather conditions including snow, ice and slippery conditions. May be asked to ski or board to an on-mountain department location
• Must be at least 18 years of age
• Communicate clearly in English, both verbal and written

Miscellaneous information:

• This is a salaried position and not subject to overtime
• Position may be required to work evenings, weekends and holidays
• Employment is contingent upon the successful completion of a background check

• Position requires working weekends and holidays as needed

The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base salary range: $90,000 – $105,000 per year

Steamboat Ski & Resort Corporation is an Equal Opportunity Employer