Stop Soldier Suicide Hiring for Training and Development Manager at Remote Full Time

THE OPPORTUNITY

Stop Soldier Suicide is looking for a Wellness Center Training Manager who wants to go beyond “making a difference”. We want someone who steps up every day to fuel the life-saving work we do with American veterans and service members.

To accomplish the mission, it’s vital that we have an exceptional team. Mediocrity isn’t an option. Our headquarters is located in North Carolina’s Research Triangle, but our focus is finding the right teammates to make our goal a reality. We’re open to remote work for candidates outside our geographic area, provided you are flexible in accommodating various time zone differences (EST or CST preferred).

Reporting to the Wellness Center Operations Director, the Training Manager is responsible for understanding SSS’s clinical and business operations and decision-making processes, with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. The Training Manager will identify and monitor training needs in the Wellness Center, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. The Training Manager is expected to be innovative, a strong decision-maker, and an outstanding facilitator of learning and change.

To succeed in this role, you should be growth-focused, not afraid to take risks, and thrive in a fast-paced environment. Successful candidates will model Stop Soldier Suicide’s True North competencies: Impact, Judgement, Innovation, Courage, Agility, and Inclusion.

RESPONSIBILITIES

The Training Manager shares our passion for saving the lives of veterans, thrives in a fast-paced environment, and will be entrusted with the following key responsibilities:

• Reviews existing training programs; suggests and implements enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the organization.
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve service delivery.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Ensures that training milestones and goals are met to accomplish the organization’s mission and goals.
• Create a training plan to facilitate strategic training based on the organization’s goals.
• Develop individualized and group training programs as needed to address specific business needs.
• Evaluate training modules and systems to determine training effectiveness and to support individual and organizational performance improvement.
• Utilize existing technology and systems required to develop, deliver and evaluate training efficacy and to track individual progress in timely completion of training objectives.
• Work closely with the Clinical Director and Associate Clinical Director to ensure clinical trainings are delivered effectively and in compliance with relevant learning objectives.
• Work closely with HR staff to coordinate training for employee onboarding procedures or individual departments.
• Work closely with the SSS Clinical Compliance Manager to ensure trainings meet identified performance gaps for staff and across the organization.
• Perform other duties as assigned.

QUALIFICATIONS

We’re looking for individuals who are committed to the mission, vision, and values of Stop Soldier Suicide. In addition, the Training Manager should possess the following key attributes:

• Bachelor’s degree from an accredited institution in Human Resources, Industrial/Organizational Psychology, Education, or related field. Masters degree preferred.
• 4+ years of experience developing, facilitating and supervising training programs for staff.
• L&D certifications referred; Certified Learning and Development Professional (CLDP).
• Experience working within healthcare/clinical industries preferred.
• Thorough understanding of training processes.
• Strong metrics orientation with a proven methodology to set achievable goals, regularly measure productivity/progress, and adjust in real-time.
• Demonstrated ability to apply logical thought processing to problem solve and recommend solutions.
• Decisive, diverse, and dynamic leader with high emotional intelligence and a results-driven bias toward action.
• Agile with the ability to thrive in a fast-paced, dynamic environment.
• Excellent spoken and written communication, interpersonal, relationship-building skills; Ability to engage and influence c-suite executives.

OBJECTIVES AND KEY RESULTS (OKRs)

This individual is responsible for meeting the following Objectives and Key Results during the first 90-180 days:

• Identify and assess the training needs of the Wellness Center in consultation with leadership.
• Develop and implement an annual training plan that delivers tangible results and supports performance improvement.

Full job description containing company background, our culture statement, and salary & benefit insight is located on our careers website (https://stopsoldiersuicide.org/careers). You MUST apply through our careers website to be considered for the role. Navigate to the full application by copying and pasting this URL: https://stopsoldiersuicide.bamboohr.com/jobs/view.php?id=53

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

Experience:

• Human Resources Learning & Development: 4 years (Preferred)

Work Location: Remote