Strolid, Inc Hiring for Telephone and Internet Sales/CLIENT ADVISOR Job at Remote Full Time

PLEASE ONLY PUT IN AN APPLICATION IF YOU ARE IN THE FOLLOWING STATES:

NEW YORK, NEW JERSEY, NEW HAMPSHIRE, MASSACHUSETTS, KANSAS, TEXAS, GEORGIA, FLORIDA, OHIO, ARIZONA, NORTH CAROLINA, OR WISCONSIN

• $15.00 an hour is this position’s starting rate. After bonus brings pay to approximately $17.00-$24.00 an hour with a HUGE GROWTH POTENTIAL FOR ADVANCEMENT!!!

STROLID helps Automotive Dealers Coast to Coast and we are looking for awesome people to join our team. We are looking for local people as well as people nationwide with the opportunity to work from Home. Must have own computer and hi-speed Internet access.

90% of our executives and leadership team began their careers with us in entry-level positions. Growth opportunities are a part of our company because we recruit, train, and retain talented individuals with a proven record of success.

Known in the automotive industry as a Business Development Center or “BDC”, we are much more than that. STROLID is a company offering learning and growth opportunities. We continue to build innovative technology to change how consumers buy vehicles and we are shattering expectations. One of our goals is to maximize happiness as we build a company dedicated to improvement for our employees and customers.

The Client Advisor’s role is a unique combination of skills and capabilities, but in short, you will be the face of STROLID and the Dealers we represent. Since STROLID does not meet customers face-to-face and our process is entirely online.

As a leader in the automotive industry, we are constantly improving our technology, adapting to changes in the market, and consistently delivering extraordinary experiences to customers. When you join the STROLID team, you will have the opportunity and freedom to go above and beyond, ensuring customers’ expectations are far exceeded.

This is not a call center or telemarketing job. Communicate with customers through phone, email, chat, text, and Facebook Messenger. NO COLD CALLING. Customers are expecting to hear from us.

Job Type: Full-Time

STARTING RATE IS $15/HR PLUS AN AGGRESSIVE BONUS STRUCTURE! Up to $50k with lots of room for advancement.

We offer HEALTH, DENTAL, and VISION benefits and extensive hands-on training!

REQUIRED SKILLS AND EXPERIENCE:

· CANDIDATES MUST BE CUSTOMER SERVICE ORIENTATED WITH STRONG WRITTEN AND COMMUNICATION SKILLS

· 40 hours per week. Our scheduling is flexible; however, we do require CLIENT ADVISORS to work two weekends per month and two nights during weekdays.

· Tech-savvy. Comfortable and able to navigate multiple systems, learn new tools, and effectively troubleshoot.

· Proficient with communication technology. We communicate with customers through the phone, email, text, chat, Facebook messenger, and more.

· The ability and willingness to learn new things and then apply that learning to perform successfully in the role

· Have a sense of humor and like to have fun.

· Dependable and likes to put in a solid day of work.

· Display critical thinking and ability to make appropriate judgment calls where needed

· Bilingual speakers A PLUS

· High School Diploma/Bachelor’s Degree preferred

· Previous retail, automotive, restaurant, or hospitality experience preferred

· Have a passion for the work we do and the impact we are making within our industry

· Have heightened attention to detail, being able to anticipate the customer’s needs

This is a great opportunity for professionals who aspire to become mentors, managers, and business leaders.’
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Work Location:

• Fully Remote

Work Remotely

• Yes

Job Type: Full-time

Pay: $15.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
All CDC protocols are in place to keep our staff as safe as possible while in our home office. After our initial training schedule, all employees are eligible to work remotely.

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote