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- Patching cable installation and recovery
- Installing power leads
- Installing, removing or swapping equipment
- Locating and or identifying network circuits and tagging the demark location
- Providing escort services for Third Party Vendors in the facility
- Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents
- Comply with the Company’s audit requirements, Information Protection requirements, security requirements and standards detailing physical access management, and standards for Operational Excellence
- Support and assist in the troubleshooting and testing network equipment and components, including:
- restarting equipment;
- troubleshooting and patching power cables;
- Troubleshooting and patching Fiber and Copper cables
- identifying a switch port location;
- pinging key Devices and performing DNS lookups
- troubleshooting, installing, and where necessary removing equipment and/or components
- perform visual checks for hardware failure lights or console error messages, power status and hardware labels and
- assisting with the identification and reporting of communications room environmental issues
- Perform MACD (move, add, change, delete) activities for end user business LAN and voice devices
- Maintain the Inventory of the Network Devices
- Update and Manage the DCIM tool
- Adhere to Company’s Change Management Process, BCP and DR Plans
- Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g hurricanes, earthquakes, etc.)
- Provide smart hands support for other telecommunications infrastructure such as
- Coordinate with cabling contractor
- WiFi and BLE systems
- Microwave systems installation, maintenance, troubleshooting and repair.
- Radio systems (HF, VHF, UHF, 2-way, radar, …) installation, maintenance, troubleshooting and repair.
- VSAT installation, maintenance, troubleshooting and repair.
- Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M
- lpWAN (low-power WAN) systems such as LoRaWAN
- Other IIoT/OT systems
- Solar panel / battery power systems installation, maintenance, troubleshooting and repair.
- Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair
Daily/Monthly/Quarterly reports generation and Review with HCL
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: One location
