SW HR Consulting Hiring for Implementation/HR Manager at Remote Full Time

Job Summary:  

This position partners directly with the CEO to ensure all tasks are being completed and requirements are met efficiently and in a timely manner by consultants. This role will manage multiple client’s onboarding and implementation while overseeing all HR Consultants.

 

Essential Responsibilities:  

•  Establish and maintain relationships with clients and consultants to understand their business needs and ensure alignment on objective.

• Translate business objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success.

• Create 30-60-90-day Action

• Create project plans, including timelines, milestones, and expectations

• Provide Consultant with Action Items Steps(i.e., review employees files, conduct audit, etc.)

• Create Client Documentation(policies & procedure, Job Description)

• Schedule & Conduct Implementation call

• Schedule Weekly/ Bi-weekly Implementation Calls

• Onboard New Client in Freshdesk

• Set-up Client Company Details & Contact Information

• Create Signature for client in Freshdesk

• Create all templates relevant for client in Freshdesk

• Set-up Conditions and PM/Client Tags

• Assign PM to project based on project scope and abilities

• System Implementation-post initial set-up(i.e. payroll, time-tracking, performance management, benefits)

• Onboard and Train Project Manager

• Create Training Timeline & Expectation

• Train PM in Teams, BambooHR, Freshdesk and any other relevant systems used to perform job duties

• Conduct training using Consultant Operations Manual along with any other materials to aid in facilitating training during on-the-job and shadowing of the role

• Provide Consultant with Client Account Manual for assigned client to document client processes

• Overseeing consultant’s documentation processes(i.e. Account Management Manual)

• Update/Maintain Consultant Operations Manual

• Formulate and continually re-assess the appropriate approach to ensure all tasks are successfully completed.

• Effectively set and communicate expectations to team members.

• Responsible for overseeing multiple projects.

• Provide practical suggestions and alternatives

• Work with CEO to establish specific objectives as needed.

• Conduct Audits on each PMs client Account(i.e., systems, documents, etc.)

• Ensure that if an update occurs in the client organization that every employee in the organization receives that update, new policy, etc.)

Management Responsibilities:  

• Develop and deliver progress reports, requirements documentation and presentations as needed.

• Proactively manage and communicate ongoing changes in project scope, identify potential crises and devise contingency plans.

• Coach, mentor, motivate and lead project team members. Influence Consultants to take positive action and accountability for their assigned work.  

Required Qualifications:  

• 2-3 Years of Supervisory experience. 

• 2-3 Years of experience in proposal presentation.

• 2-3 Years of Human Resources Management experience

Additional Preferred Qualifications:  

• Ability to multi-task effectively

• Exceptional communication skills

• Excellent customer service skills

Equal Opportunity Statement for Employment. … All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.” 

Job Types: Part-time, Contract

Schedule:

Experience:

• Management: 2 years (Preferred)
• Human resources: 2 years (Preferred)
• Customer relationship management: 2 years (Preferred)

Work Location: Remote