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The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan’s sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Human Resources Manager
Job Purpose:
Leads Human Resources daily operations in the areas of HR reception, internal guest service, employee relations, performance management, job descriptions, policy & procedures, unemployment claims and file management while maintaining compliance with all applicable policies, procedures, laws and regulations.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Develops, recommends and implements personnel policies and procedures; provides guidance and interpretation of policies & procedures to HR and management.
- Manage the day-to-day operation of the human resources office, including supervising & motivating staff and assessing performance.
- Review, analyze, and develop recommendations regarding the impact of state, federal and local legislation and provide support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise.
- Monitor and evaluate the efficiency and effectiveness of Human Resources service delivery methods and procedures and make adjustments to continuously improve the service level.
- Oversee employee disciplinary actions, performance documentation, investigations terminations and review exit interview feedback to identify patterns and opportunity for improvement.
- Ensure job descriptions are up to date and compliant with all applicable policies and regulations. Identify job description format and process for reviewing or creating job descriptions. Review and approve job description changes. Maintain job description database.
- Coach managers to set clear expectations, coaching and feedback, evaluate individual & group performance, and to increase or maintain employee engagement levels.
- Coach HR and management on employee related issues such as, but not limited to: performance management, progressive discipline measures, employee relations issues, policies and procedures, and employment/labor laws.
- Resolve employee’s complaints, issues, concerns regarding employment practices originating from various sources.
- Facilitate Human Resources related training such as Harassment Prevention, Performance Management and Human Resources Procedures.
- Manage Unemployment Claims, analyze data, collect documentation and coordinate hearings with appropriate manager and assigned Hearing Representative.
Job Specifications:
Education and Experience:
Essential:
- Bachelor’s Degree in Human Resources or related field or equivalent experience
- 5 years experience in a human resources generalist function
- Employee and labor relations experience
- 5 years Supervisory experience
- Experience working with HRIS systems
Desirable:
- Casino Industry Experience
- PHR or SPHR certification
- Human Resources Certificate from established University
- Experience working with applicant tracking systems
- Experience working with performance management systems
Skills and Knowledge:
Essential:
- Advanced knowledge and understanding of Federal employment laws
- Working knowledge and understanding of State employment laws
- Ability to apply knowledge and make sound judgments
- Ability to interact effectively with a diverse team member population
- Ability to work collaboratively with staff members at all levels of the organization
- Ability to conduct employment related investigations and interviews
- Ability to state factual information retrieved from interviews in written form
- Ability to communicate effectively in the English language
- Excellent English writing proficiency
- Ability to maintain professionalism and composure
- Record-keeping and organizational skills
- Detail-orientation
- Ability to appear for work on time
- Ability to provide leadership and guidance to staff
- Ability to complete forms and documents
- Ability to provide effective verbal instruction
- Proficiency in Word, Excel, and database management
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to maintain confidentiality and objectivity
Desirable:
- Advanced computer skills
- Multi-lingual
Supervisory/Managerial Accountability:
Direct:
Human Resources Business Partners
Human Resources Coordinators
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
