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Company Description
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.
Job Description
- Should possess a minimum of 4 to 10 years of Experience in PROD Support, preferable in Mainframe Systems (based on Level)
- Lead: 8 to 10 Yrs (1)
- Sr Engineers: 4 Yrs to 7 Yrs (4)
- Lead:
- Should posses experience in driving Mainframe Systems in PROD Operations out of which should posses atleast 2 to 3 years of experience in Leading a PROD Support team
- Should have atleast 2 to 5 Yrs of experience in COBOL, JCL, CA7 and DB2
- Telecom Billing Experince will be added advantage
- Should be willing to work in 24 * 7 Shifts (across three shifts)
- Should be good in Troubleshooting and coming up with RCA by adhering to SLA defined
- Should have experience in Collaborating with Multiple teams and drive the Live Bridge calls to successful Issue resolution across different teams
- Should posses experience in arriving at SOP for PROD Support
- Should posses experience in understanding Batch Jobs
- Should be well versed with different Reporting mechanisms
- Sr Engineer:
- Should have atleast 1 to 2 Yrs of experience in COBOL, JCL, CA7 and DB2
- Telecom Billing Experince will be added advantage
- Should be willing to work in 24 * 7 Shifts (across three shifts)
- Should be good in Troubleshooting and coming up with RCA by adhering to SLA defined
- Should have experience in Collaborating with Multiple teams and drive the Live Bridge calls to successful Issue resolution across different teams
- Should be very good in Communication (written / verbal
Additional Information
All your information will be kept confidential according to EEO guidelines.
