Talentburst Hiring for People Operation Admin/ Coordinator at Remote Full Time

Job Title: People Operation Admin/ Coordinator

Location: Remote (CST or PST prefer)

Duration: 3 Months

Description:

· Assist in the management of policies, and procedures for all employees to include leave of absence administration, employee-specific benefits inquiries, and employee-specific payroll questions

· Maintain good communication and a positive relationship with individual contributors to drive engagement and foster an open and trusting work environment

· Liaise with all departments for all employees to assist with specific people-related needs

· Partner with the broader HR team on the development of company policies, HR processes and the implementation of a Shared Services knowledge base

· Utilizing the latest technology, provide excellent customer service in response to employee and HRBP inquiries related to HR administration and employee data management

· Provide navigation support and assistance with employee, manager and HRBP self-service tools

· Monitor and update the company employee handbook based on state and federal policy guidelines

· Monitor and delegate all incoming AskHR requests

· Using provided analytic data, research and recommend solutions to inquiry and escalation trends for individual contributor roles

· Process HRIS data entry following HR Shared Services standards

· Ensure adherence to service level agreements and service delivery standards

· Provide recommendations or suggest methods to update, simplify, and enhance processes, procedures, and technologies

· Ensure adherence to all HR-related compliance requirements and participate in quarterly audits following strict guidelines

· Assist in creating knowledge base articles, videos‚ and training solutions to common trends

Requirements:

· 2+ years in Human Resources in a corporate environment

· Confident and assertive, and experience positioning HR as a strategic resource

· Proficient in Microsoft Office, including Excel, PowerPoint, Outlook, and Word

· Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law

· Must be detail-oriented, able to manage multiple tasks and prioritize

· Demonstrate critical thinking skills, problem-solving abilities, and the ability to work independently

· Preferred working knowledge of HR systems such as UltiPro/UKG, some experience with HRIS system is required

· Google Suite, Jira, or ServiceNow experience preferred

· Action and result oriented with an eye for process improvement

· Excellent verbal and written communication skills

· Customer-focused, successfully managing customer expectations

Job Type: Contract

Pay: $20.00 – $25.00 per hour

Schedule:

Experience:

• HRIS: 2 years (Required)
• UKG / ULTIPRO: 2 years (Required)

Work Location: Remote