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Full Job Description
TD Description
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Provides a broad range of operational process support and/or performs general to specialized transactions and/or other processing activities for own functional area.
Job Description
Works within broad and/or non-standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/ practice, referring to a more senior role when necessary
Requires specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions
Expert on HR programs, end-to-end processes and systems for own specialized area
Handles 1st level escalated issues and provides work guidance and direction or acts as a working team lead and resource to others
Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
Provides process / policy guidance to others internal partners/clients
Focus of work is weekly, monthly and/or longer with addition of ad-hoc and initiative based requests, as required
May involve cross-functional teams across TD and/or involving external contacts
Job Requirements
Must be eligible for employment under regulatory standards applicable to the position.
Undergraduate degree required
1+ years relevant experience required
Be knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area
Excellent organizational skills
Excellent computer literacy and proficiency in common PC applications
Ability to maintain confidentiality of records and personal information
Excellent ability to provide consistent support prioritizing tasks based on departmental priorities
Excellent knowledge of effective customer service techniques
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Job Family
HR Operations
Job Category – Primary
Human Resources
Job Category(s)
Human Resources
Hours
40
Hours/Availability Detail
40
Business Line
TD Bank AMCB
Time Type
Full Time
Employment Type
Regular
Pay Range
$22.75 – $34.75 hourly
Country
United States
State
New York
City
New York
Work Location
125 Park Avenue TDS
State (Primary)
New York
City (Primary)
New York
Job Expires
04-Feb-2023
