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Job Description
Overview:
Come join TDS Telecom and begin your new career with us as an Sales Account Manager!
Receive a $2,000 Sign-On Bonus in your new role!
In your new role as an Sales Account Manager, you will manage existing customer activity including the overall care, growth, and retention of a commercial customer base. You will focus on increasing revenues, product penetration, and improving overall profitability. You will also manage changes to existing customer accounts, renew contracts, respond to RFPs, and foster existing customer loyalty. To be successful in this role, you must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up. In addition, you will also focus on developing new accounts, by prospecting new business customers, uncovering their needs, and delivering compelling telecommunications solutions that meet those needs in a timely manner. You will consistently drive new and existing business development, with a goal to grow the assigned book of business, in a quota driven environment.
*This is a hybrid position that will allow work at home two (2) days a week*
What’s in it for you?
Total targeted annual earnings of $63,000
UNCAPPED Commission- Generous ramp-up period with supplemental income!
- Full Benefits Package – Begins on first day of employment!
- Medical, dental, vision, and life insurance
- Vacation, sick time, personal days, and paid holidays
- 401k eligible after 30 days with excellent company match
- Discounted TDS services!
TDS Telecom, headquartered in Madison, Wis., employs 3,000 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video, and voice as well as hosted and managed services to approximately 6 million connections nationwide through its businesses: USCellular, TDS Telecom, and OneNeck IT Solutions. TDS Inc. has been named to several Forbes lists, including America’s Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Visit tdsinc.com.
Responsibilities:
- Manage existing account base by regularly contacting account holders (via phone and in person), negotiating sales, and meeting or exceeding goals.
- Retain business customers and reduce market churn.
- Maintain a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect your customer base.
- Focus on market share growth by prospecting and selling new businesses.
- Identify, contact, and build relationships with prospective customers through cold calls, networking, and referrals to obtain appointments.
- Create proposals, submit new orders, and close sales.
- Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed your goals.
- Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system.
Qualifications:
Required Qualifications
- 3+ years of customer service or sales experience.
- Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.
Nice-to-have Qualifications
- Experience in successful prospecting and generating leads.
- Winning “can-do” attitude and strong work ethic.
- Ability to clearly and effectively set and achieve goals.
- Ability to multi-task and strong attention to detail.
- Motivation to serve and a genuine interest in helping others.
- Problem-solving skills.
- Passion for selling compelling solutions.
Benefits
As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
