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Position: Voice NOC Technician
Location: Longmont, Colorado: 1601 Dry Creek Drive. (no relocation is provided)
Salary: $31.00 – $31.25 / hr + 11% shift differential ($34.41/hr) + $1,000 SIGN-ON BONUS
Job Type: Full-Time
Summary:
This role provides level 2 NOC support to our client’s 9-1-1 Voice Network. Works on various voice networks to provide support and resolutions to customers.
Requirement:
- 2+ years of experience in technical support, telephony, Network Operations Center (NOC) or a similar work environment required
- Experience with troubleshooting trunk groups (SIP, ISUP, PRI, CAS, etc.) and performing call traces
- Solid understanding of the OSI model preferred
- Hands on troubleshooting of BGP preferred
- Ability to navigate Cisco CLI preferred
- SONUS troubleshooting experience highly preferred
Job Type: Full-time
Pay: $31.25 – $34.21 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Voice: 2 years (Preferred)
- SIP: 2 years (Preferred)
- SONUS: 1 year (Preferred)
- NOC: 2 years (Preferred)
Work Location: One location
