Texas A&M University Hiring for Program Manager of Residential Respect & Engagement at College Station, TX Full Time

Job Title
Program Manager of Residential Respect & Engagement

Agency
Texas A&M University

Department
Residence Life And Housing

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who Are We
The Department of Residence Life is housed within the Division of Student Affairs. It is comprised of 70+ full-time staff and 475+ graduate and undergraduate student staff. We offer a fun, academic-centered environment where each staff member has the opportunity to make a difference in the lives of students. We have a diverse workplace where you can grow and feel a sense of belonging. You will love it here!

What We Want
The Program Manager for Residential Respect and Engagement is responsible for managing academic support and community engagement coordination with a focus on underrepresented populations within on-campus residential housing. This includes serving as the Department’s collaborator for First-Gen initiatives, including the Gen1 Living Learning Community. This position will also work with student success initiatives offered to residential students, including teaching a Hullabaloo U course. Finally, this position has the opportunity to work with management and strategic planning within the Engagement, Learning, and Support unit of the Department of Residence Life, working to ensure efforts of the unit support the larger strategic plan of the Department of Residence Life. The overall objective of this position is to help develop and promote a positive environment for the residents living on campus through academic support initiatives. If this job description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What You Need to Know
Salary: $55,000 annually (Commensurate based on hire’s experience)
Cover Letter and Resume: Your cover letter and resume are strongly recommended.
Position Details: May require some after hours and weekend programming in response to staff and student needs.

Required Education and Experience:

• Bachelor’s degree or any equivalent combination of education and experience
• Five years of program management experience including some supervisory experience

Required Knowledge, Skills, and Abilities:

• Excellent oral and written communication skills
• Ability to use word processing, spreadsheet, and database programs proficiently
• Ability to multi-task and work cooperatively with others
• Ability to compile information from assessment and provide recommendations and changes to practices, processes, and procedures to best serve student learning needs
• Experience hiring, training, scheduling, supervising, and evaluating undergraduate or graduate student employees
• Experience facilitating co-curricular learning opportunities
• Ability to collaborate with academic and campus partners
• Ability to work independently in various geographic areas on campus, but with direction and guidance as needed
• Experience facilitating cultural competency initiatives

Preferred Education and Experience:

• 5 years of coordination and/or management experience in Student Affairs or Higher Education demonstrating a progressive growth in responsibilities.

Preferred Knowledge, Skills, and Abilities:

• Experience working with underrepresented populations
• Academic support program development, implementation, assessment, and research skills including development of student learning outcomes and measure of defined learning outcomes
• Experience collaborating with faculty and staff stakeholders from multiple units/departments/divisions/colleges
• Assessment of programs and student learning experience.
• Experience with first year student collegiate experiences and high impact learning practices.
• Experience working with Living Learning Community management
• Experience working with academic and student learning event and program planning skills
• Experience in handling complex administrative functions and managing detailed projects which require multitasking and being accountable to the needs and requests of multiple stakeholders.
• Experience facilitating a first-year experience class
• Experience facilitating cultural competency initiatives for students and staff
• Experience supervising graduate or full-time staff

Responsibilities

• Underrepresented Student Support – Manages academic support coordination with a focus on underrepresented populations. Partners with collaborators to host events focused on student success and wellness for on-campus residents and to provide student success and wellness services to on-campus students with a focus on serving underrepresented populations. Serves as the point person for First-Generation initiatives within the Department of Residence Life, including serving as the Department’s collaborator for the Gen1 Living Learning Community. Collaborates with offices that help support underrepresented student populations. Manages and oversees the planning and implementation of DRL welcome socials. Facilitates on-going programming and engagement efforts for students who engage in welcome socials and events. Supports DRL Student Organizations as needed on initiatives focused on creating a culture on campus that respects all perspectives, talents, and identities while embracing TAMU’s core values. Assess, evaluates, and makes recommendations for improvement for programs, trainings, and educational opportunities. Creates new initiatives as needed. May serve as a DRL liaison to other departments on issues related to engaging and supporting underrepresented student populations within the on-campus living community. Develops and maintains relationships with DRL staff and other university entities to execute programs and student outreach initiatives related to cultural competencies and underrepresented student populations. Leads DRL staff in creating a welcoming and inclusive environment for DRL staff and on-campus residents. Supports department Living Learning Communities as needed.

• Student Success Initiatives – Manages the development, marketing, implementation, and assessment of student success, community engagement, and wellness programs, which requires availability to work some evening and weekend hours. Serves as a liaison and collaborative partner with various University departments offering programs and services to enhance student success. May partner with the Academic Success Center to provide space to host academic success services for on-campus residents. Evaluates student success needs, designs, and uses of spaces to meet student needs, which includes study room/carrel/nook spaces throughout residential facilities and exterior study spaces near residence halls and apartments. Fundraises or seeks development opportunities for the creation, renovation, or modification of academic support and wellness spaces.  Manages scheduling of spaces for student success and wellness programs. Manages space for student learning/studying in multiple locations. Serves as a resource to department staff members for student success and wellness programming efforts. Collaborates internally with departmental staff stakeholders for programmatic and engagement efforts focused on student success. May teach a section of the Hullabaloo U course.

• Departmental Collaboration – Collaborates with other department units and department leadership to support department-wide initiatives including, but not limited to, move-in, summer operations, and marketing or recruitment events such as Aggieland Saturday. Participates in department hiring processes as requested by hiring supervisors. Presents as requested at department meetings to share student support efforts with department staff. May serve as back up point of contact for the DRL Academics and DRL LLP Academic email aliases. Serves on committees, work-groups, and/or task forces at department, division, or University levels at the discretion of the Associate Director of Residence Life. Informs and improves practices and processes as well as promotes collegiality through participation in these activities.

• Management & Strategic Planning – Assists in developing strategic plans and goals to support the academic support unit and their relation to the larger strategic plan within the Department of Residence Life. Creates feedback and assessment mechanisms for student success programs and services offered throughout the department and aids in establishing success indicators for said programs and services. Analyzes student academic support needs, living learning programs, learning environments, use of academic support initiatives, services, and spaces, and academic performance of on-campus residents through sound assessment techniques. Provides recommendations and implements initiatives with the intent of positively impacting student retention and timely movement toward a degree with a focus on our underrepresented students. Manages budget for unit operations pertaining to student success and wellness programs, initiatives, and spaces. Makes purchases in accordance with the University and department policies. Conducts risk assessments for unit activities and audits of unit processes and practices.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.