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Full Job Description
Overview
Position overview:
You may know us for our huge menu of delicious food…what you may not know is we have been recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” nine years in a row!
As the HR Communications Program Manager, you’ll play an integral part in engaging our teammates in key cultural and HR programs. You’ll craft and share information about our benefits, people practices and commitment to diversity, equity, inclusion and belonging to cultivate understanding and participation. As a primary storyteller, you’ll celebrate our unique culture. You’ll also administer culture-building engagement programs that foster camaraderie and pride among our teammates.
Reporting to the Associate Director, HR Communications, you’ll use your expert communication skills to imaginatively convey human interest stories and important HR-related information through the written word, images, video and events. You’ll also apply your fanatical attention to detail to coordinate organization-wide communication and engagement programs and campaigns for a global $2.9 billion public company with over 300 full-service restaurants and more than 45,000 total staff members.
You’ll thrive in this position if you’re:
An expert communicator: you’re capable of telling compelling stories clearly, concisely and conversationally as well as making complex information easy to understand. You strike the right tone with every audience and use your superior writing skills to influence and persuade others to take action, never leaving a bad first or last impression.
A creative mind: you constantly look at things from a new perspective, think outside the box, and investigate new ideas and techniques.
A master planner: you’re skilled at juggling multiple priorities at one time and keeping track of deadlines without missing a step.
A team player: while you’re a capable self-manager, you thrive when you’re a part of a team; you enjoy collaborating and brainstorming with others, especially on new projects. You inspire trust, respect confidentiality and are the ultimate teammate.
Eminently adaptable: you thrive in a fast-paced environment and you’re able to change direction rapidly when priorities and deadlines shift.
Driven by results: you’re conscientious about delivering high-quality deliverables on-time, every time.
Responsibilities
Here’s more of what you’ll get to do:
Manage the design and content of a variety of our HR communications vehicles, including but not limited to our internal websites, company newsletters and magazines, email campaigns, video and in-person events and celebrations.
Project manage communication campaigns, including project plans, schedules, task lists, status reports, and deliverables.
Develop and maintain editorial calendars.
Write, design, and deliver communications on a variety of employment-relevant topics. Identify, research, write/design and amplify stories that authentically portray our employment brand and reinforce our culture and identify opportunities to share them across our digital and print communications platforms.
Collaborate with a high-performing team to produce events and celebrations from start to finish.
Manage external print, design, and language translation vendors.
Qualifications
What we require:
5+ years’ experience in internal communication, marketing, or related field
2+ years of experience in communicating HR-related topics, such as culture and engagement, benefits, employee relations, or talent acquisition
1+ years of experience in corporate event planning
Advanced creative and business writing skills. Highly skilled in editing and proofreading
Strong design skills, and ability to create attractive, compelling visual assets for digital and print communications
Exceptional organizational skills, ability to create project timelines, juggle multiple priorities and execute toward realistic deadlines
Exemplary verbal, written, and interpersonal communication skills
Ability to effectively interact with staff at all levels in a fast-paced environment, with a high level of professionalism, adaptability, calmness and ability to maintain confidentiality
Advanced proficiency in MS Office (Word, Excel, PowerPoint)
Strong proficiency with Adobe InDesign, Photoshop, Canva, or similar software
Proficiency with email marketing platforms such as Poppulo
What we prefer:
Bachelor’s Degree in Communication, Public Relations, Marketing, English or related field
Experience in the restaurant or retail industries
About the Company
Recognized as one of the FORTUNE “100 Best Companies to Work For®” every year since 2014, The Cheesecake Factory Incorporated is a global $2.9 billion public company with 45,000 staff members across more than 300 full-service, casual dining restaurants – including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts. Internationally, twenty-nine The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that create delicious cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
We offer a people-centered culture and are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.
#SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity Employer. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Compensation Range
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