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Position Purpose:
The Outside Sales Representative is responsible for providing leadership of the Pro business within designated sales territory by driving sales growth and profitability through account relationships. Outside Sales Representative will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. Review pertinent Pro customer satisfaction results to understand customers’ perspectives and use the information to drive local decisions and strategies to improve competitive position.
Key Responsibilities:
- 10% Cross-Functional Collaboration – Communicate weekly activities with RPSM and PSM. Participate in district/regional meetings as needed
- 60% Cultivate Sales Relationships – Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week To maximize customer service, Outside Sales Representatives should partner with Pro Account Expeditor as a daily point of contact for customers with individual transactional needs Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering
- 10% Customer Relationship Management – Utilize SalesForce.com to plan future sales call activity and manage ongoing customer communications Maintain current customer information in CPR
- 20% Sales Prospecting – Utilize internal Pro Desk Associates and Sales Development Representative to prospect for new business by conducting job site visits and local related community events Conduct prospect calls to US Communities leads
