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Job Description
Director of Repair Service Operations
The Reserves Network has partnered with a growing 100% employee owned, Midwest company servicing electronics equipment used in agriculture and other industries in 14 countries, to find their next Director of Repair Services.
Apply today to take advantage of this unique and exciting opportunity!
WHAT IS GREAT ABOUT THIS OPPORTUNITY?
- Direct Placement ing to Chief Operations Officer
- Instrumental in developing process improvements in repair service organization to improve ROI
- Develop team to ensure strong relationships with key partners, positioned for expected growth and expansion
- Compensation xe2x80x93 up to $145K base salary, commensurate with experience
DO YOU ALIGN WITH THESE KEY QUALIFICATIONS?
- Proven leadership role in OEM repair service operations
- Bachelors Degree in related field and minimum of 5 -10 years related experience
- Background in operations management and/or organizational process improvement
- Business acumen to Identify and implement new technologies and competencies.
WHAT WILL YOUR SUCCESS LOOK LIKE?
As Director of Repair Services Operations, collaborate with executive leadership and own responsibility for achieving targeted business objectives for the repair services management team and ensure that departmental decisions and project plans align with the business plan and long-term goals of the company. Increase ROI within the department which represents 80% of the companyxe2x80x99s total revenue. Be a driver of new initiatives to streamline and increase efficiency related to all aspects of the service repair department including staffing, development, organization, material efficiency, hardware acquisitions, and facilities.
WHAT WILL YOU DO?
- Lead a team of 3 direct s, 40 technicians in 3 customer service locations
- Identify and implement new processes, technologies, and competencies to improve and streamline organizational procedures and use of resources
- Develop and implement training, review quality control s, influence new product development
- Prioritize customer service center schedules to support expectations and company goals
- Travel 10% day and overnight trips
WHAT WILL YOU RECEIVE?
Gain access to The Reserves Network Team:
- Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
- Direct access to key Leadership. We will get your resume to the top of the pile of submissions for this opportunity
- Long-term career partner who will provide you with market intelligence and guidance
BENEFITS:
- Industry competitive compensation based on your experience/qualifications
- Health, Vision, and Dental Insurance
- 401(k) plan
- PTO
- Compensation xe2x80x93 commensurate with experience
& Much more!
DO YOU WANT TO KNOW MORE?
If you have a background that lines up well with the General Manager xe2x80x93 North American Sales role profile and are interested in learning more about this opportunity, apply below NOW!
Studies have shown that people are less likely to apply for jobs unless they meet every qualification. At The Reserves Network we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesnxe2x80x99t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have.
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It s a great place to expand your career path and venture out and see what s a good fit for you. Within the company, there are so many departments and roles where you get to explore and find a fit. I ve been here for 16 years and am hoping for 16 more! Christi Bittner
The staff was very pleasant and very helpful. They helped me through the entire process and it took less time than I thought. I will definitely be coming here again and I would highly recommend this place. Nandi W.
The Reserves Network has always been very helpful since I have been with them for almost two years. The people are always professional and quick to help me resolve any issue I have had. they also, check in with me to see how Ixe2x80x99m doing. Michael I.
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TRN is a leading provider of Total Staffing Solutions including temporary, temp-to-hire and direct hire placements.
