The Sassy Biscuit Co | The Sassy Biscuit Co Hiring for Restaurant Supervisor Job at Billings, MT Full Time

FOH Restaurant Supervisor

Duties include: Overseeing and coordinating front of house activity. Planning, organizing, training, and leadership necessary to achieve stated objectives in sales, prime costs, employee retention, guest service and satisfaction, and cleanliness.

Responsibilities:

• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
• Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Count money and make bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Establish standards for personnel performance and customer service.
• Perform service tasks such as clearing tables, and serving food and drinks when necessary.
• Instruct front of the house employees or other workers in the preparation, servicing, or presentation of food and or drinks.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Work directly with Restaurant and Kitchen Manager.
• Fulfill any additional duties required of the restaurant.

Supplemental

• Monitor employee and guest activities to ensure liquor regulations are obeyed.

Qualifications:

• ServSafe Qualified.
• Able to communicate effectively with managers, kitchen and dining room personnel, and guests.
• Be 21 years of age or older
• Three or more years of front-of-the-house operations and/or experience
• Excellent basic mathematical skills
• Able to handle money and operate a point-of-sale system
• Able to work in a standing position for long periods of time (up to 10 hours)
• Able to reach, bend, stoop and frequently lift up to 50 pounds
• Stamina and availability to work 50 to 60 hours per week

Brand: The Sassy Biscuit Co

Address: 115 N 29th St. Billings, MT – 59101

Property Description: The Sassy Biscuit Co. MT

Property Number: 1