The Urology Center, PC Hiring for Operator/Medical Records Job at Omaha, NE Full Time

**No weekends, Monday-Friday 8am-5pm with paid holidays off**

JOB DESCRIPTION

Title: Operator/Clinical Documentation Specialist

Reports To: Front Office Supervisor

Department: Front Office

GENERAL SUMMARY:

This position will answer phone calls, take accurate messages, schedule patient encounters, and communicate with medical teams. The qualified candidate will exhibit exceptional customer service skills and thrive in a dynamic team based environment. This position requires an individual that can accurately and timely process medical documents via our Electronic Medical Record Software.

GENERAL QUALIFICATIONS:

• Dependable and responsible
• Good verbal and written communication skills – legible handwriting, printing and accurate spelling
• Provide excellent customer service
• Professional telephone etiquette
• Ability to use personal computer and software including Electronic Health Records, Email, Word and Excel.
• Displays accountability for job duties & strives for performance improvement
• Able to work in a cooperative manner with co-workers and staff from other departments
• Ability to perform assigned duties following established policies and procedures
• Ability to manage multiple priorities
• Excellent organizational skills
• Ability to maintain confidentiality in all job duties

SPECIFIC DUTIES:

• Analyze, process, and file incoming patient documents
• Process incoming and outgoing mail
• Process release of information requests
• Complete full patient registration including intake of insurance and demographics
• Transcribe accurate and complete messages into the EMR
• Schedule patients for follow-up office visits via EMR
• Assist patients with registration and troubleshooting Patient Portal Access
• Assist with other duties as assigned by the supervisor, administrator or physicians

Required Qualifications:

• Highschool Diploma or GED Equivalent
• 1 year of Medical Scheduling Experience
• 1 year of Electronic Medical Record Software Experience
• 2 years of Customer Service Experience

Preferred Qualifications:

• Experience in Urology
• HIM/HRIM Degree or Certification
• Associates or Bachelor’s Degree

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical records: 1 year (Required)

Work Location: One location