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At The Walt Disney Company, we believe it takes great people to create the memorable experiences, products and services our Guests know and love. When we grow and develop our people, we’re investing in our future. As Human Resources, we are the champions of this investment. The Walt Disney Company’s Global Human Resources Operations team does so much more than just support our employees…we engage our people, drive change and help our businesses achieve results. How do we do this? By shaping the employee experience on all levels. By partnering with our clients to create and implement innovative business strategies. By being a true thought partner and proactively anticipating business cycles. By fostering leadership success and being experts in change management. By enabling smart decisions by leveraging business data, metrics and external market insights. In your role as the Associate HR Business Partner, you will support the delivery of HR programs and solutions in support of both short-term and long-term business goals.
Responsibilities :
Understanding system functionality for Enterprise HR Systems (Workday, SAP)
Evaluate and align testing to system configuration to ensure appropriate functionality
Resolve escalated defects/system issues found in testing to development team
Lead the documentation of functionality gaps, incremental processes, and testing results
Lead the assessments of current and future state processes, identify and escalate gaps / risks, and provide recommendations on mitigation
Identify areas of opportunity for future enhancements to increase efficiency and consistency, and improve employee experience
Assess and analyze and make recommendations of labor and resource impacts at a micro and macro level as it relates to various project(s) and team(s)
Oversee the development and communicate job aids, operating guides, and business processes
Understand the application testing/quality assurance lifecycle
Demonstrates a working knowledge of the business and takes a consultative approach in anticipating, assessing, and providing creative HR solutions to business priorities
Provides consultation to clients by partnering on moderately complex HR processes, procedures, precedents and initiatives integrating appropriate centers of excellence (COE) partners as necessary
Handles correspondence with clients including high level executives
Basic Qualifications :
Ability to manage conflict, partner, communicate professionally, be flexible, and able to prioritize and multi-task while working in a fast-paced environment with changing priorities
Proven experience in an HR Operations environment or support of an operation
Proven experience with one or more of the following: Workday, SAP, data integration, data conversion
Proven experience with large scale multifaceted projects
Requires excellent planning, analytical, documentation, and problem-solving skills
Demonstrated ability to work in collaborative manner with remote team members in various time zones
Proven ability to multi-task and follow up independently
Demonstrated ability to adjust to change in a positive, productive manner
Demonstrated ability to handle confidential information
Demonstrated proficiency in Microsoft Office suite
Demonstrated proficiency in project management tools
Minimum of 5+ years human resources generalist experience in progressively responsible roles
Prior HCM Workday implementation and hyper care experience
Experience and exposure to a variety of HR facets including organization development, employee relations, talent acquisition, learning & development and compensation
Proven ability to effectively interact with all organizational levels in a multicultural environment and build strong, trusted relationships
Excellent consulting and conflict management skills
Strong use of judgment to identify and anticipate client needs and make recommendations for implementation
Ability to effectively interact with all organizational levels in a multicultural environment and build trusted relationships
Excellent interpersonal and communication skills, both written and verbal
Demonstrated analytical skills and the ability to interpret data, identify trends and recommend multiple solutions
Strong organizational, motivational, communication and problem-solving skills
Ability to manage multiple conflicting priorities
Ability to function independently with minimal supervision
Function in a matrixed, fast-paced environment
Basic knowledge and application of international, federal and state employment laws
Preferred Qualifications:
Experience directly supporting clients
Workday & SAP experience
Project management experience
Additional language skills: Spanish, Portuguese, French, Traditional/Simplified Chinese
Required Education :
Bachelor’s degree from an accredited college in Human Resources, Business Administration or related field or combination equivalent work experience
