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The Westin Great Southern is looking for team members that are ready to surprise and delight our guests with outstanding guest service.
Come join our team!
What you will be doing
Essential Functions:
Participate in the budget process as it relates to staffing, productivity, benefit costs, and associate/labor relations costs.
Monitor staff turnover and recommend changes and improvements.
Establish, maintain and ensure adherence to all personnel-related policies and procedures.
Interact with associates and guests, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties.
Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions.
Support and uphold company philosophy concerning hiring, associate relations, supervision and disciplinary action.
Conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan.
Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members.
Supervise, direct, coordinate, and influence staff in order to maintain service standards of hotel.
Maintain safety and cleanliness of work areas and associate areas, including, but not limited to, the associate cafeteria and locker rooms.
Coordinate hotel training programs that provide for specific skills training and management/supervisory development.
Direct administration of performance appraisals in all departments.
Maintain hotel’s human resources information system so as to provide accurate associate records that comply with all applicable federal, state and local laws.
Monitor hotel’s compliance with all applicable federal, state and local laws.
Oversee and investigate all associate relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights.
Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).
Provide guidelines, direction and support in the administration of the coaching and disciplinary process.
Serve as member of the Executive Committee (as applicable) and work closely with all Executive Team members in supporting and achieving the hotel’s goals and objectives.
Benefits
We offer our eligible Associates a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including vacation days and holidays
401(k) plan
Voluntary benefits including life insurance and long term disability
Life enrichment benefits including educational assistance, hotel discounts and more
EOE/M/F/D/V
