When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
How will you make an impact?
The ideal candidate for Thermo Fisher Digital Operations Manager has proven technical experience in implementing and leading all aspects of digital marketing automation journeys, campaign and related integrations using advanced automation tools (Microsoft Dynamics 365, Salesforce, Eloqua or similar). This role must have proven technical experience working in Eloqua & SQL server knowledge (or similar experience) and deep knowledge of complex customer journey architecture and related automation building. The role will architect and implement technical components of personalized digital marketing journeys and related tracking across email, SMS, and other related marketing automation channels.
The Digital Operations Manager will lead and work closely with all areas of the marketing automation team to technically architect and implement marketing journeys, corresponding automation, and related marketing cloud functions. The role will lead the maintenance and implementation of integrated marketing tools. This role will also partner closely with the Analytics team to develop, build, supervise and complete various aspects of the digital journey.
The Digital Operations Manager will be responsible for leading an outstanding data governance strategy while balancing the needs of multiple business and regional collaborators. You will build a differential advantage for the organization while crafting a more tried experience for our customers. You will have a passion for data, marketing, and technology to improve the overall customer experience. You will lead a team and have a great can-do and “roll up your sleeves” demeanor whereby you are comfortable building strategy and going into the details for perfect execution. You will love to deeply analyze data, derive insights, and deliver such insights in a business-friendly way that encourages cross-functional teams to adopt and act on recommendations.
The ideal candidate has a deep passion and technical experience working building automated marketing journeys or drip campaigns to implement trackable, ROI-driving campaigns.
Location: US Remote
What will you do?
How will you get here?
Other knowledge, skills, and abilities preferred
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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