ThinkTek Hiring for Business Operations Analyst at Washington, DC Full Time

Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations

Position Description: We are looking for an Business Operations Analsyt to support a project with our federal government customer. Essential duties include performing a wide range of administrative and operational program support functions that facilitate the overall day-to-day workflow, efficiency, and effectiveness of the organization. The position plays a vital role in ensuring the smooth functioning of the office, managing administrative tasks, analyzing process requirements, and coordinating office activities.

Key Responsibilities include:

• Manage program schedules and calendars.
• Facilitate meeting administration (sending invites, scheduling rooms, taking meeting notes).
• Provide program assistance through drafting emails, PPT slides, and other documents.
• Provide assistance with collecting, compiling, processing and maintaining travel vouchers and receipts.
• Manage inventory and ordering of office equipment, furniture, and supplies.
• Escort uncleared visitors and personnel as required.
• Coordinate responses for data calls and requests.
• Facilitate on-boarding activities of new staff and contractors.
• Facilitate building access needs of staff, i.e., PIV cards, building security cards, etc.
• Communicate with and act as a staff liaison between the program and other offices.
• Review, draft, and respond to correspondence.
• Proofread and edit documents for accuracy, formatting, and other guidance.
• Handle incoming and outgoing communications, including phone calls, emails, and mail, routing them to the appropriate points of contact.
• Maintain and organize electronic and physical files ensuring proper document management and confidentiality.
• Conduct basic research as required.
• Develop, update, and/or implement standard operating policies.Plans, coordinates, and manages the project process

Desired Qualifications and Certifications:

• Bachelor’s degree required and/or post graduate degree preferred.
• Minimum of three years related work experience in a professional services environment required.
• Acute time-management skills, keen attention to detail, superior organizational skills, ability to multitask and work independently by taking the initiative required.

In addition to highly competitive salaries, ThinkTek offers a great benefits package to ensure we attract, motivate, and retain our talented employees.

ThinkTek offers telework and other flexible work arrangements to the greatest extent possible.⠀⠀⠀ ⠀

ThinkTek LLC is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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