At the Thomas Serpa Group the Director of Operations works closely with the franchise owners and senior leadership team to develop and implement strategies and pull them through to completion. They execute company processes to optimize franchise business performance and achieve company financial targets. The Director of Operations is responsible for ensuring compliance with all standard operating procedures for TSG and Dunkin’ Brands.
Principal Duties:
Operational:
People:
Misc.:
Knowledge, Skills and Abilities:
Previous experience in QSR, food & beverage or similar industry Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite Skilled in problem solving methodology and critical thinking
Ability to interpret and present financial information both orally and written Ability to present in front of groups and answer questions
Ability to influence and guide change effectively and efficiently at every level of the organization
Education and Experience:
Bachelor’s Degree or equivalent relevant experience
Minimum of 5 years in a field operations-oriented leadership role within the food service industry
Proven ability to effectively influence people to consistently deliver and/or exceed results
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
Schedule:
Work Location: On the road
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