thredUP Inc Hiring for Operations Supervisor Job at Mount Juliet, TN Full Time

About thredUP
thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love thredUP because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with thredUP’s Resale-As-A-Service (RaaSⓇ), which facilitates modern resale for a number of the world’s leading brands and retailers. thredUP has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, thredUP is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

About the Role
As a Supervisor, you have demonstrated experience ensuring individual and collective production goals are met in your business area. You proactively coach 30-40 team members and peers on processes, procedures, quality standards, workflow and scheduling. You have demonstrated success, giving timely, constructive feedback and positively receiving and responding to feedback from others. As an experienced Leader, you deliver consistent production results, set your team up for success through training and development, and take on special projects in support of leadership.

Schedule: Monday-Friday 2pm-10:30pm

How You Will Make An Impact:

• You are passionate about making sure people are in the right place at the right time and you can independently lead daily operations and workflow for the business area with minimal supervision.
• Partnership is key! Proactively collaborate with and influence peers to maintain business balance, plan cross-training, and conduct shift transitions to support business needs.
• You verify standard operating procedures are followed and recommend improvements per team feedback.
• Crunch the numbers real time by utilizing/analyzing operational reporting tools to plan on a daily basis.
• Keep things interesting by participating in special projects as needed.
• Build UP the team by proactively engaging, communicating, and developing Associates.
• Pave the way by leading team huddles and communication.
• Taking care of the team by creating a safe work environment and showing others how to operate safely.

Ok, I’m interested! What is thredUP looking for?

• Our environment is upbeat! Expect to hear music and see (or perform) the occasional dance move on the way to the next station. You will thrive if you have built strong and cohesive teams and relationships with colleagues at all levels.
• Teamwork makes the dream work! Strong collaborator and communicator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect.
• 3+ years in distribution/retail experience, including 1-2 years of successful training, mentoring, coaching, and developing people you’ve led.
• Role model independent judgment and operates with minimal supervision.
• Talking the talk: You have experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders.

What We Offer:

• Schedule: Monday-Friday 1:30pm-10pm
• Competitive salary (we leverage market data) + stock included in the offer package.
• Employee stock purchase plan.
• Flexible PTO (take the time you need) + 9 paid holidays.
• Paid Sabbatical after 3 years of full-time employment.
• Generous paid parental leave for new mothers and fathers.
• Innovative tools: Google Workspace & your choice of a Mac or Windows based laptop.
• Medical, dental, vision, 401k, life and disability insurance offered.
• We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence.
• Voted “50 Most Innovative Companies of 2020”.
• RaaS – Finalist in Fast Company’s World Changing Ideas Awards 2021.

We believe diversity, inclusion and belonging is key for our team.
At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift

Work Location: One location