THUNDER BAY COMMUNITY HEALTH SERVICE, INC.
JOB TITLE: Receptionist
SUMMARY: Responsible for greeting patients and visitors ensuring prompt, efficient, and excellent customer service. Schedules patient appointments, answers incoming calls, monitors the waiting room to ensure patient flow, collects co-pays and processes patient information to produce clean claims for the revenue cycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES; include the following: other duties may be assigned:
Standard Competencies
Patient Access and Customer Service – 55%
Data Collection and Entry – 20%
Patient Billing and Collections – 15%
Patient Information – 10%
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and two years related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS: CPR certification is mandatory for this position.
PHYSICAL DEMANDS: Light
TRAVEL: Travel between sites may be required
Job Type: Full-time
Pay: $15.00 – $16.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
License/Certification:
Work Location: One location
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